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fubar79

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Since my Built Status update last Sunday, nothing else has changed that I can see, so I called Ford Canada to see if they had an update. I was told she see's a delivery date of June 17. Hopefully it shows up sooner, but I'll take it.
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Griddlez

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Since my Built Status update last Sunday, nothing else has changed that I can see, so I called Ford Canada to see if they had an update. I was told she see's a delivery date of June 17. Hopefully it shows up sooner, but I'll take it.
Awesome - I hope it shows up soon and you can help lead the way for the 4/18'ers.
 

Griddlez

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RainorshinePNW

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Griddlez

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Do you know if they're allowing viewings or test drives? Thanks
No sorry, I don't know. I only came across this one when I happened to click on an e-mail from them today and saw it in their inventory (and they had pictures, and the tracker says it's actually there/delivered, and it's a blue sticker vs green).

https://www.oxmoorflm.com/new-vehicles/f-150-lightning/

I never bought from them in the past but I did interact with them a couple times over a possible purchase last year which were positive interactions. The person I was working with, who responded quickly to e-mails was:

Caitlyn Elliott <[email protected]>

You could probably e-mail them (assuming they still work there) and they could help you out.
 

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RainorshinePNW

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No sorry, I don't know. I only came across this one when I happened to click on an e-mail from them today and saw it in their inventory (and they had pictures, and the tracker says it's actually there/delivered, and it's a blue sticker vs green).

https://www.oxmoorflm.com/new-vehicles/f-150-lightning/

I never bought from them in the past but I did interact with them a couple times over a possible purchase last year which were positive interactions. The person I was working with, who responded quickly to e-mails was:

Caitlyn Elliott <[email protected]>

You could probably e-mail them (assuming they still work there) and they could help you out.
Ok, thanks- Oxmoor is actually on our List of Dealers with DEMO's available, and they did post a YouTube video encouraging people to come check it out.
 

Griddlez

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Ok, thanks- Oxmoor is actually on our List of Dealers with DEMO's available, and they did post a YouTube video encouraging people to come check it out.
Thanks for the info - I should probably pay more attention to that demo thread lol.
 

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Since I just went out of town for a week it must be there.
 

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TaxmanHog

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Since I just went out of town for a week it must be there.
Your modules tear tag is visible, but still waiting for a BUILT status update as of this mornings review.

BTW, lot's of DEMO's updated from the 3/28, 4/4, 4/11 build weeks this morning (action dates 6/8 & 6/9)
 

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Thanks. Really wanted to be home when it shows up.
 

Griddlez

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Tell me if I should be pissed that my dealer takes this stance.. or if I should just chill.

I have asked my dealer for a VVR a few times and they act like they don't know what it is. I gave them the benefit of the doubt. I recently noticed my dealer has this "where is my order FAQ" on their site and they basically explain their stance on talking to customers about their orders. I've got to say I'm extremally disappointed but I sure did find out why I get ignored when I ask for more info! It's lengthy and reads (see text in highlights in particular):

" Can I call the dealership for updates? A; We are always happy to hear from our customers! But the reason we are building this page is because it summarizes most of the possibilities. We get calls asking what rail car the vehicle is on, what time it will arrive at the dealership, etc. and unfortunately we do not have the bandwidth as a business to track all of those granular details on the hundreds of vehicles we deliver (all I can say is.. REALLY??). Our response is likely going to sound a lot like what you are reading here and sometimes we just don’t have answers. Even all of the tracking mechanisms that are in place we have found to be inaccurate at times. Vehicles have shown up very early before it was even marked as “shipped” and we have seen things that appear to be in freight that never left the factory like our GM’s Bronco. Please keep in mind, we want your new vehicle to get here, too!

What step in the build process am I in? What is the hold up? A. Again, as a dealership our line of site over the production process is limited. We understand that people want to know where their vehicles are at, but we do not have access to such granular information about what goes on with assembly. If there is a hold up or a delay, Ford does not often share any more specifics with us other than “production hold” (that little bit more of info would be GREAT actually). It can mean something as simple as that they are waiting on a part that will take a couple of days or something significant like waiting on a part that will not replenish for several months. We pass along explanations to our clients as we receive them, but unfortunately calling us to check will not usually yield new information.

In conclusion, we understand that some of our clients always order their vehicles but for many it is the first time. Once you have made a decision about what kind of vehicle you would like to own, you’d like to have it as soon as you can. We would like that, too! We also understand that we are your connection to the vehicle and ordering process and our team is always happy to hear from you. But we ask that you please be patient with all of us. We ultimately deliver the vehicles, but we do not build or ship them here at the dealership. During that space where they leave the factory but have not yet arrived here, we have very little visibility. We also know that the people who handle the production and processing of Ford vehicles are the very best and brightest in the world, but they are up against some new obstacles right now.

If you have further questions or concerns about your retail order that are not answered above or would like to ask a question about ordering, we invite you to fill out the contact form below (in other words don't call us, we'll call you)."
 

F150ROD

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Tell me if I should be pissed that my dealer takes this stance.. or if I should just chill.

I have asked my dealer for a VVR a few times and they act like they don't know what it is. I gave them the benefit of the doubt. I recently noticed my dealer has this "where is my order FAQ" on their site and they basically explain their stance on talking to customers about their orders. I've got to say I'm extremally disappointed but I sure did find out why I get ignored when I ask for more info! It's lengthy and reads (see text in highlights in particular):

" Can I call the dealership for updates? A; We are always happy to hear from our customers! But the reason we are building this page is because it summarizes most of the possibilities. We get calls asking what rail car the vehicle is on, what time it will arrive at the dealership, etc. and unfortunately we do not have the bandwidth as a business to track all of those granular details on the hundreds of vehicles we deliver (all I can say is.. REALLY??). Our response is likely going to sound a lot like what you are reading here and sometimes we just don’t have answers. Even all of the tracking mechanisms that are in place we have found to be inaccurate at times. Vehicles have shown up very early before it was even marked as “shipped” and we have seen things that appear to be in freight that never left the factory like our GM’s Bronco. Please keep in mind, we want your new vehicle to get here, too!

What step in the build process am I in? What is the hold up? A. Again, as a dealership our line of site over the production process is limited. We understand that people want to know where their vehicles are at, but we do not have access to such granular information about what goes on with assembly. If there is a hold up or a delay, Ford does not often share any more specifics with us other than “production hold” (that little bit more of info would be GREAT actually). It can mean something as simple as that they are waiting on a part that will take a couple of days or something significant like waiting on a part that will not replenish for several months. We pass along explanations to our clients as we receive them, but unfortunately calling us to check will not usually yield new information.

In conclusion, we understand that some of our clients always order their vehicles but for many it is the first time. Once you have made a decision about what kind of vehicle you would like to own, you’d like to have it as soon as you can. We would like that, too! We also understand that we are your connection to the vehicle and ordering process and our team is always happy to hear from you. But we ask that you please be patient with all of us. We ultimately deliver the vehicles, but we do not build or ship them here at the dealership. During that space where they leave the factory but have not yet arrived here, we have very little visibility. We also know that the people who handle the production and processing of Ford vehicles are the very best and brightest in the world, but they are up against some new obstacles right now.

If you have further questions or concerns about your retail order that are not answered above or would like to ask a question about ordering, we invite you to fill out the contact form below (in other words don't call us, we'll call you)."
Sometimes knowing more than what the tracker says can be even more frustrating than knowing nothing at all.

For example, my truck shows as shipped but that VVR says my truck is on Ramp #59 on a non existent RailCar. Meanwhile, everyone is able to track their trucks progress and I am in the dark about why my truck hasn’t left Dearborn but I have a shipped email with a delivery window.

Anyways, if you want to know the latest on you VVR, bypass your dealer and just go on Ford Chat, they will tell you what the latest update is on your VVR.
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