Automatic Updates Suddenly Back On

[JJ_Tex]

For the past 3 months, my OTA updates have been failing on the 1.7.1 update and my automatic updates button was greyed out and I could not turn it back on. This seems to be a common issue reported on here so I was just trying to sit tight while Ford figured it out.

Today I noticed that I can turn back on my automatic updates. The widget still says my last update was a failed update 3 weeks ago, but something seems to have changed. Anyone else notice this? Hopefully, that means updates are going to be coming soon, and one day I will even get my bluecruise.

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[408sbfmustang]

Last night my truck was acting weird and the exterior zone lights wouldn’t turn off for about twenty minutes while we were at the park. When I got back I checked the update tab was blue again. Today I checked and the update tab is now grayed out. I didn’t get a notification of any update.

 

[TNKIRK]

Automatic updates is inop............................................................................Dealer appt on the 22nd..............I think i am still stuck on 1.4................................Still no Bluecruise!!!!!!!!!!!!!!!!!!!!

 

[volfaninaf]

Automatic updates is inop............................................................................Dealer appt on the 22nd..............I think i am still stuck on 1.4................................Still no Bluecruise!!!!!!!!!!!!!!!!!!!!

I took mine to dealer and they said they can't update. I've been on 1.7.1 since December and been waiting on Bluecruise as well. I called the OTA team and they said the updates are VIN specific and nothing could be done to push the updates.

 

[JJ_Tex]

After a brief glimmer of hope, my automatic updates are back off. On the widget it has not tried to install the 1.7.1 update since early Feb.

 

[rpeterslll]

I have found performing a hard reset twice in a row sometimes allows the auto updates to become configurable again, but then it goes back to greyed out eventually. Hard reset is holding power and >>| (track forward) at the same time for 10 seconds.

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