Triaspis
Member
- First Name
- Joe
- Joined
- Jan 12, 2024
- Threads
- 2
- Messages
- 11
- Reaction score
- 8
- Location
- Bordentown NJ
- Vehicles
- 2023 Ford F-150 Lightning XLT
- Occupation
- Locksmith
- Thread starter
- #31
Thanks so much everyone for your input ..... My accountant has this all figured out now as well as informing me of other rebates/tax credits I'm entitled to from the state I reside in.
But just to be clear, my bitch wasn't so much within the convoluted rebate qualifiers (or disqualifiers) as much as it was with Fords CS finger pointing and deflection over such a simple request as some/any form of documentation concerning their very own terms/policies enacted when I made my purchase.
Something so very simple and straightforward could of easily and quickly been resolved simply by sending me a link to their very own website detailing these terms (which a net savy friend ended up finding for me with little effort.)
All is well now and as pointed out by others ..... this info in the end wasn't really even needed ...... I was simply trying to provide my accountant with any/all details concerning this matter.
Over all the years I've owned F150's, this is the first time I've ever had to deal with Ford's pathetic CS, and to say I'm disappointed is a vast understatement.
My Lightning is by far the very best vehicle I've ever owned, but I sure as hell hope this will be my last need to ever again attempt contacting Ford CS after being on this totally unnecessary merry-go-round circle jerk of blame/responsibility/duty shifting over something so simple and basic.
I shudder to think of the ordeal I would be subject to over something much more serious or of much greater importance.
If nothing else ....This experience will have great impact concerning my next vehicle purchase decision.
But just to be clear, my bitch wasn't so much within the convoluted rebate qualifiers (or disqualifiers) as much as it was with Fords CS finger pointing and deflection over such a simple request as some/any form of documentation concerning their very own terms/policies enacted when I made my purchase.
Something so very simple and straightforward could of easily and quickly been resolved simply by sending me a link to their very own website detailing these terms (which a net savy friend ended up finding for me with little effort.)
All is well now and as pointed out by others ..... this info in the end wasn't really even needed ...... I was simply trying to provide my accountant with any/all details concerning this matter.
Over all the years I've owned F150's, this is the first time I've ever had to deal with Ford's pathetic CS, and to say I'm disappointed is a vast understatement.
My Lightning is by far the very best vehicle I've ever owned, but I sure as hell hope this will be my last need to ever again attempt contacting Ford CS after being on this totally unnecessary merry-go-round circle jerk of blame/responsibility/duty shifting over something so simple and basic.
I shudder to think of the ordeal I would be subject to over something much more serious or of much greater importance.
If nothing else ....This experience will have great impact concerning my next vehicle purchase decision.
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