N0v0w3ls
Active member
- Joined
- Dec 26, 2022
- Threads
- 3
- Messages
- 40
- Reaction score
- 44
- Location
- Western NY
- Vehicles
- 2023 Lightning
When you took delivery did your dealership have your email address? Once the dealer reports the delivery, the information is forwarded to Sunrun. Sunrun will email you a link to confirm your shipping address and will notify you once shipped.
I took delivery on 12/22, received the email from Sunrun on 12/29 and just received notification today that it was shipped. I think you should be on similar timing as me. Double check your email and make sure nothing went to spam or was deleted. The email also goes on to state "Without confirmation, it will be shipped to the address used during the Ford F-150 Lightning order process", but I don't know how long they wait before shipping to the default address.
If you haven't received an email I think you'll need to call them unfortunately.
I took delivery on 12/22, received the email from Sunrun on 12/29 and just received notification today that it was shipped. I think you should be on similar timing as me. Double check your email and make sure nothing went to spam or was deleted. The email also goes on to state "Without confirmation, it will be shipped to the address used during the Ford F-150 Lightning order process", but I don't know how long they wait before shipping to the default address.
If you haven't received an email I think you'll need to call them unfortunately.
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