Ford Pass not responding when setting secure alert

[ChiefD]

I have been trying to set up a schedule for the Secure alert function and every time I try I receive "Sorry Ford Pass isn't responding try later". I have deleted and reloaded the app but have the problem. This has been going on for a month. Is anyone else having this issue?

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[Airbornemaikai]

My online services worked fine for the first month of ownership then suddenly it would only work at random. The secure alert feature never even showed up on my app until about 2 weeks ago. Currently its been broken for 2 days again (its gone 2 weeks), cant get in for service until the end of the month and thats only because I scheduled it back in September and that was the next date they had open. Good luck!

 

[HDT05]

I deleted my app completely after I read the update info where they ask you to agree to allow them to monitor your location via IP address (ie your phone) etc....

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