Pro Power Ground Fault?

[Biggerfish]

Sorry if this has been covered already. (Searched but could not locate exact subject). I just got my 23 Pro a few weeks ago, and am still playing/learning. Yesterday, I was monkeying around, and pressed the Pro Power Test button on the console and got this message:

Do I still have a ground fault? And if so should I Reset? Thanks in advance for your guidance.

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[roadhouse]

You have a ground fault because you pressed the 'Test' button to trigger a ground fault. It's just a GFCI - you need to reset it for the outlets to work again.

 

[Biggerfish]

You have a ground fault because you pressed the 'Test' button to trigger a ground fault. It's just a GFCI - you need to reset it for the outlets to work again.

Ah. Lol! The modern man’s GFCI green test button! Got it, and thanks a bunch!

 

[srspring551]

Very bad wording on the screen. My dealer also had trouble figuring out exactly what it was saying. It should be clear that it is a "test" and what the Alert means.

 

[Biggerfish]

Very bad wording on the screen. My dealer also had trouble figuring out exactly what it was saying. It should be clear that it is a "test" and what the Alert means.

Agreed.

 

[roadhouse]

It makes sense - the system doesn't know it's a test or a real fault, it just reacts because the GFCI was tripped. You'll see the same message if you use a standard GFCI outlet tester (or a paperclip) to perform the test, rather than the test button.

In an ideal world this is the best process - if you program the system to be aware of the test, then when you push the button, you're just testing the 'test' process, not the 'actual fault' process.

 

[climateguy]

I wonder why Ford, in 2021, appeared to promise to fix an almost identical message that appeared after F-150 owners pressed the test button. NHTSA communication

 

[climateguy]

I'm guessing that the problem described in the NHTSA report was that only some vehicles produce that popup message after a ground fault test. If this is correct, people who see the message have a normally operating system.

I was performing the ground fault test as part of an attempt to diagnose a weird set of symptoms. I've been using the Pro Power system only a few times. The popup announced that a ground fault was detected. I wondered if that meant that my system had a ground fault that was not severe enough to cause the power to shut off until this test but was enough to have something to do with the weirdness I was investigating.

If I was reporting my experience as a software tester to the engineers, I'd say, use a different popup message after a test than the one you present to the user when the system has detected an actual fault. How about "This test created a ground fault to see if Pro Power would turn the tested outlets off. The test was successful. To turn the outlets back on press reset."

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