Ask to look at the documentation packet of any of the other trucks on their lot that has pro trailer backup assist, maybe they could lend you a packet and reorder a set for the other truck.
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Pro-Trailer Stickers - Did Your Truck Come With Them?
- Thread starter V8BoatBuilder
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jerock
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I found this article on the module vs stickers. According to this maybe the module was short lived.
https://pickuptrucktalk.com/2021/07...ford-f-150-pro-trailer-backup-assist-changes/
https://pickuptrucktalk.com/2021/07...ford-f-150-pro-trailer-backup-assist-changes/
dhrandy
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I may be able to give a little info, I have a 21 ICE. When the 2021s Job 1 shipped (first half of 21) they came with the module. It was supposed to replace the stickers. Due to the chip shortages Job 2 (2nd half of 21) started shipping with the stickers and there was an update that allow all the trucks to use the stickers as well. My 21 came with the stickers, but when I asked the dealer about the module they gave me one at the time. Either will work.
jerock
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My Lariat came with 6 stickers. I wasted 3 trying to Calibrate trailers. To find out it was a error with the truck they had to clear. I asked them to order me replacement stickers. I thought it'd be 6 new stickers. When the order came in it was 1 sticker priced at $16.
Lesson learned don't order stickers from Ford. I thought they would comp the stickers. I didn't complain, they might have if I'd complained.
Lesson learned don't order stickers from Ford. I thought they would comp the stickers. I didn't complain, they might have if I'd complained.
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Truckdriver1880
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@jerock Any info on what they cleared? I can’t get mine to work. It stays stuck in “drive straight/calibrating” forever. Dealer says they have no idea.
thanks!
hturnerfamily
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my Stickers came in one of the 'packs' in the glove box, although there was certainly nothing glaring to tell you that they would be in the back of that pack, or where to look for them, or basically anything... (at first, I thought I was getting the 'module' version where stickers are not used, which is why I could not find them)...
and, reality is, I don't really use the Pro Trailer backup technology anyway - I've been backing up trailers for many years... I don't know that the 'wheel' was any easier to use, or maybe even MORE confusing, at least for those of us already used to turning the steering wheel the 'opposite' way...
and, reality is, I don't really use the Pro Trailer backup technology anyway - I've been backing up trailers for many years... I don't know that the 'wheel' was any easier to use, or maybe even MORE confusing, at least for those of us already used to turning the steering wheel the 'opposite' way...
The Weatherman
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I have found the the pro backup feature to be very useful. I have towed trailers off and on for a lot of years, but never the less the wheel has been easier and fun to use.
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jerock
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They didn't have record of the error codes. The record showed they cleared a number of error codes & then were able to calibrate.
I tried countless times trying to get it to calibrate having the same problem you are having & never could get it to take. After they cleared the codes it's work pretty flawless. I had never received any errors. If there's been any error codes they should easily be able to see them for your vehicle.
Truckdriver1880
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Thanks. I’ll try to take it back in and see what they say again.
Madasahatter1138
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I got three stickers. My trailer tongue is short and didnt have a good flat spot to stick it so i cut a peice of 2" wide aluminum to length, drilled and countersunk for stainless screws and attached it at about the 14" mark from ball center (after confirming the camera could see it there).
Took it for a drive as per instructions in the manual at an empty lot, and it calibrated on the third try after I learned how to keep my turns tighter!
I spent an hour learning how to use the dial, and must say I found it pretty nifty, but slow, and will likely use only backup assist camera and the good old over the shoulder method. I was able to put the trailer in a car spot with the dial though by the end.
Took it for a drive as per instructions in the manual at an empty lot, and it calibrated on the third try after I learned how to keep my turns tighter!
I spent an hour learning how to use the dial, and must say I found it pretty nifty, but slow, and will likely use only backup assist camera and the good old over the shoulder method. I was able to put the trailer in a car spot with the dial though by the end.
jerock
Well-known member
I don't know if it helped but my problem was noticed by Ford on here & they made a problem ticket up for the local dealer to work with.
Truckdriver1880
Member
I’d love if Ford noticed. First dealer I took it to who I bought it from had no idea and actually tried to tell me that my model didn’t use the stickers but needed the module and 11 pin connector. They didn’t really know the feature, how it calibrates or which models used sticker vs module. Pretty poor for a service department. Nor did they solve the problem of course. They told me they had recalibrated the sensors. So I remounted the sticker on a piece of wood so I could test different locations on the trailer tongue, all in camera sight, and between 8-14 inches. If the system does not detect a sticker it won’t even start calibrating so that is not the issue. After another hour of “drive straight/calibrating” failures I went to Ford support chat. They asked me to take it to another dealer an hour away. As best I can tell they want me to waste more time and have two dealers say they have no idea before really digging into it. Very frustrating on such an expensive new vehicle.
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