Received A2Z NACS to CCS adapter

[Dishnet]

You confirm my orders in previous replies, I guess I'm **** screwed. Thank you for your lousy service

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[invertedspear]

You confirm my orders in previous replies, I guess I'm shit screwed. Thank you for your lousy service

Dude, they've provided amazing customer service to anyone that's reached out to them. Have you emailed them or anything? Or just complained on the forum?

 

[JIMINGA]

Call us or send us an email!

We have a customer service and actual techs to help you troubleshoot on the spot through Facetime or Google meet.

We will send you a private message right now.

Thank you.

 

[JIMINGA]

Dude, they've provided amazing customer service to anyone that's reached out to them. Have you emailed them or anything? Or just complained on the forum?

 

[JIMINGA]

What is the PHONE NUMBER and EMAIL ADDRESS a Lightning owner uses if/when they need to contact Ford with questions/need for immediate assistance???

 

[JIMINGA]

What is the PHONE NUMBER and EMAIL ADDRESS a Lightning owner uses if/when they need to contact Ford with questions/need for immediate assistance???

 

[invertedspear]

What is the PHONE NUMBER and EMAIL ADDRESS a Lightning owner uses if/when they need to contact Ford with questions/need for immediate assistance???

Are we talking about Ford or A2Z? Because I was talking about A2Z, and their number is on the paperwork that comes with their adapter. If you need immediate help from Ford, you call the number in your manual or in your infotainment screen for roadside assistance. If you need less immediate help than roadside assistance, you call the BEV team, their number's pasted all over this forum (1 (800) 392-3673) just be ready to be told to take it to a dealer as Ford offloads the majority of it's customer service to dealers who are likely clueless.

A2Z customer service is a 10 out of 10 in almost every interaction people report. Fords.... well, it's practically non-existent.

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