Complain About Ford/BlueCruise

[gtotco]

Spot for people to vent frustrations.

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[Bo15]

I was ripped off for $995. Waiting 13 months for something I paid for.

 

[mustanga10]

I was ripped off for $995. Waiting 13 months for something I paid for.

Same here, at this point I would rather have my $995 back.

 

[STJonesin4]

I have it in my 2022 and I don't see the point......

 

[jperry5835]

I have it in my 2022 and I don't see the point......

Its not the point that we use it or not, the point is we paid for something that has been promised for close to a year now that is still not active. Especially since job 2 trucks come with it online from the factory.

 

[Bob_Mac]

@Ford Motor Company any response?

 

[Hullguy]

Love it!

 

[STJonesin4]

Its not the point that we use it or not, the point is we paid for something that has been promised for close to a year now that is still not active. Especially since job 2 trucks come with it online from the factory.

Understood. I just meant that I don't see the usefulness of it (personally). If I paid for it and didn't receive it - I would be upset as well.

 

[speedracercjr]

@Ford Motor Company any response?

If they respond to you and have a solution I'll personally buy you a month of FDRS!

 

[TNKIRK]

Wow.....................no bluecruise ............no way of updating.....................This sucks.....Has anybody talked with a laywer yet?

 

[speedracercjr]

Wow.....................no bluecruise ............no way of updating.....................This sucks.....Has anybody talked with a laywer yet?

There is a way to update, but it's not free by any means

 

[jmargo]

What is the difference between Blue cruise and lane assist ? I set the adaptive cruise control and lane assist and just cruise down the road. As long as my hands are on the wheel it's basically self driving.

 

[RossRR]

What is the difference between Blue cruise and lane assist ? I set the adaptive cruise control and lane assist and just cruise down the road. As long as my hands are on the wheel it's basically self driving.

Fully self driving. It doesn't beep you and warn you to keep your hands on the wheel or cancel out if you don't keep your hands on the wheel. Technically, it you are driving a BlueCruise mapped highway that intersects with another BlueCruise highway, it will take the exit for you while you sit back and converse with your passengers. Currently only interstates and large city thoroughfares are mapped, though.

 

[imnuts]

For those that complain that they "Paid for something they can't use", have you used adaptive cruise with lane centering? If so, then you can use most of the hardware that you've paid for. No one with the prep package has paid for BlueCruise yet, as the $600 for the 3 year subscription wasn't charged yet for anyone with a Job 1 truck.

To add additional perspective, you're complaining about something that is visibly in progress from other threads here, just because it isn't "on time". However, no other truck out there has the feature either (outside of '21 Job 2+), so either way you're still ahead. And you're getting a free year of service to try before paying for it due to the delay, $200 you don't have to pay for. And the best part is that if it sucks or doesn't work on your drives, you didn't shell out $600 for something that didn't work.

 

[Bo15]

For those that complain that they "Paid for something they can't use", have you used adaptive cruise with lane centering? If so, then you can use most of the hardware that you've paid for. No one with the prep package has paid for BlueCruise yet, as the $600 for the 3 year subscription wasn't charged yet for anyone with a Job 1 truck.

To add additional perspective, you're complaining about something that is visibly in progress from other threads here, just because it isn't "on time". However, no other truck out there has the feature either (outside of '21 Job 2+), so either way you're still ahead. And you're getting a free year of service to try before paying for it due to the delay, $200 you don't have to pay for. And the best part is that if it sucks or doesn't work on your drives, you didn't shell out $600 for something that didn't work.

1) We shelled out $995 for it.
2)"isn't 'on time'" what's reasonable? still waiting 14+ months?

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