✅ 5/16 Lightning Build Week Group

[run4tacos]

Oh interesting. I have been using the chat feature online, but they don't give me any more detail. They just keep telling me my scheduled delivery is 6/24-6/30. No additional granularity.

They haven't volunteered it, but when I've asked direct questions, like "does it have an assigned rail car and can you give me that number?" they have been helpful.

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[F150ROD]

My rough basic timeline, I may be off a day from the beginning
6/8 - Ford chat tells me the truck was built 5/21 and was in transit and last seen at Junction Point Gibson Yard, in Indiana. No known rail car number. No known ETA
6/9 - Ford tells me truck was last seen at Blue Island, Il, no rail car, No known ETA
6/10 - Ford tells me truck was still last at Blue Island, but now they see a rail car number TTGX953778. No known ETA

Now that I have a rail car I start tracking using the CSX rail phone number..

6/10 pm the rail car is near Kansas City traveling on BNSF
6/11 am the rail car is traveling through Oklahoma and Texas
6/11 (10pm) rail car reaches Clovis, NM. Since reaching Clovis there has been no movement on the rail car.

6/13 - I reach out to Ford to check on the status of the vehicle to see what location their systems say, because I have a suspicion their tracking only updates on particular occasions. Ford indicates that the truck was still last seen in Blue Island, Il. Except now they don't have a rail car number and now there is a chip hold at plant.

6/13 pm - I reach out to Ford chat again to get ask if the truck is really shipped if there was a chip hold. They reconfirmed that it did ship and that it is likely headed either back to the plant to have the chips dealt with, another plant/Ford facility or to the dealer to have the chips installed there. She didn't have further visibility than that.


Here is what I think has happened...

I don't think these trucks that are on chip hold didn't have chips installed. I think they've found that there may be a bad set of chips after some quality control checks and identified some trucks that need to have their chips replaced.

In my particular case they may have identified one bad set of chips and then started investigating other batches. While they were doing that investigation my truck shipped, because it was a known good. After that point Ford may have found other bad batches that impacted and put my truck on hold. I think they may have had logistics pull the rail car off to the yard while they figure out where to send it. Of course all of this is dependent on my truck being on that rail car to begin with.

What a mess. The funny thing is I was told the same, it's in Blue Island, IL, No Rail Car ( I had one before) and ETA is still the same 6/24-6/30.

 

[run4tacos]

What a mess. The funny thing is I was told the same, it's in Blue Island, IL, No Rail Car ( I had one before) and ETA is still the same 6/24-6/30.

And my saga continues. Just reached out to Ford chat again.

Again, Blue Island, IL, no rail car, no ETA, but this time no chip hold. I asked her to confirm that it had a chip hold previously and she said it didn't. I told her previously chat told me there was and the dealer did as well.

I also asked her to confirm the previous rail car number I got and she confirmed it. I'm wondering if chat on Monday was dealing with so many chip hold questions that they might have gotten lazy and started giving canned responses. I also fully believe my dealer would have confirmed the chip hold when I asked about it without actually looking at vehicle visibility.

So maybe it is on it's way. In any case the sausage making is ugly. I just wish the would give customers access to the vehicle visibility report.

 

[F150ROD]

Ford Chat is trolling us now lol

 

[Fast911]

What a mess. The funny thing is I was told the same, it's in Blue Island, IL, No Rail Car ( I had one before) and ETA is still the same 6/24-6/30.

I‘m told the same thing. My truck has been at blue island, IL SINCE 6/8. No rail car number , no movement since 6/14. I’m also in California.

 

[MapleMan650]

My truck has started to move! It has been received at Junction Point (Indiana Harbor Belt Rr Co ) located Blue Island, IL.

It's somewhere in here: https://goo.gl/maps/TpLUpZhKFh4zjWAf6

 

[Fast911]

If we don’t see movement out of blue island,IL by the end of this week, something is definitey wrong.

 

[run4tacos]

I‘m told the same thing. My truck has been at blue island, IL SINCE 6/8. No rail car number , no movement since 6/14. I’m also in California.

6/8 is the date they have for me too. Ours are probably traveling together since I'm in the Bay Area too.

Did they ever give you a rail car number previously? If they did I'd be curious where that rail car is sitting. I'd doubt the trucks changed rail cars. If you look at the satellite map of Blue Island there isn't really a place where they could move cars around.

 

[Fast911]

6/8 is the date they have for me too. Ours are probably traveling together since I'm in the Bay Area too.

Did they ever give you a rail car number previously? If they did I'd be curious where that rail car is sitting. I'd doubt the trucks changed rail cars. If you look at the satellite map of Blue Island there isn't really a place where they could move cars around.

yes, I believed our trucks are traveling together. No rail car number or truck number given. Just got off with ford chat and the service agent doesn’t know whether it’s going to leave blue Island on a rail car or semi truck(convoy). She thinks that due to the shortage of semi trucks it’s taking longer for the semi‘s to get to our trucks. She told me that it is a good sign and not chip problem that my delivery date has not changed. delivery scheduled 7/4.

 

[run4tacos]

yes, I believed our trucks are traveling together. No rail car number or truck number given. Just got off with ford chat and the service agent doesn’t know whether it’s going to leave blue Island on a rail car or semi truck(convoy). She thinks that due to the shortage of semi trucks it’s taking longer for the semi‘s to get to our trucks. She told me that it is a good sign and not chip problem that my delivery date has not changed. delivery scheduled 7/4.

The semi issue is a real thing. My dealer was telling me a few weeks ago that he had 5 or 6 cars that were stuck in Richmond for 3 weeks just waiting for a truck. Guess we'll just wait and see.

 

[BLUEHILLS]

I just want to thank all those who have posted and shared their experiences and their shipping/delivery/status updates… it has been sooo helpful to me in containing my anxiety. Also just fun reading all the funny replies. Thank you!!!
5/16 blend date and got my Lariat last Thursday @Jack Madden Ford in Norwood, Mass. Dealer scrapped the $2500 mark up and sold it for MSRP. Loving it so far. The burst of speed is something to experience! Will stop right here and just wish everyone a speedy delivery!!! Bless….

 

[MapleMan650]

@Fast911 and @run4tacos - Here's my trucks railcar number: TTGX987369

I would be surprised if our trucks weren't on the same train.

 

[Fast911]

@Fast911 and @run4tacos - Here's my trucks railcar number: TTGX987369

I would be surprised if our trucks weren't on the same train.

please keep us inform of your the status of your truck. Thanks!

 

[V8BoatBuilder]

Ford Chat is trolling is now lol

Vehicle Visibility Report

Ford Chat providing vehicle visibility reports

 

[2000Firehawk]

Logged in this morning and my delivery date was extended to 6/26-7/2 (previously 6/11-6/17). Chat said convoy delay the other day - but stuck with the 6/17 date - and said no other holds. Maybe that means it will still come in “early”…at least against the revised projections although I wouldn’t be surprised to see that time slip (again). It’s getting harder and harder to come up with excuses to drive past the dealer everyday and now I need to come up with a couple more weeks of reasons. Ha.

As many have said, I would have been happy to go pick it up at the factory and save Ford (and me) the hassle of delivery. Wouldn’t even care if they gave a discount. I’ve flown in and driven home a number of cars and doing so with a new concept like the lightning would have been really interesting.

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