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GoldBeach

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Just got through after an hour. My confirmation doesn't have an estimated ship date.

Is there a similar product that I can purchase somewhere else?
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The Weatherman

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I didn't see it either but keep refreshing and it will automatically appear when it starts working. At least that is what I did on my Ford Pass app.
Just got it !! 😊
 

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MM in SouthTX

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His comet wasn't rude at all, nor was mine. I don't know what to tell you my friend but just keep trying...

Because screaming at the clouds is not going to make Ford's website respond any faster... and if you were in that situation where you have no chargers within 150 miles of where you live, maybe you shouldn't have gotten a non-tesla.

Good luck
I appreciate your efforts and well wishes but I have to differ on whether your comments were rude. Re-read your post. “I guess some people have no idea how web traffic works” or something to that effect. Web traffic is scalable. Ford did not do it. You guys are taking shots at someone you don’t know on an Internet forum. Not very cool.
 

LightningDoug

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UPDATED WITH PRESS RELEASE:

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Today, Ford F-150 Lightning and Mustang Mach-E retail customers are the first of any non-Tesla automaker to gain access to Tesla Superchargers across the U.S. and Canada.

According to a Cox Automotive Consumer Sentiment Study, lack of charging stations is the second largest barrier after price when it comes to purchasing an electric vehicle. As EV prices come down, improving access to reliable fast charging is critical to help more customers confidently choose an EV.

The 15,000+ available Tesla Superchargers more than double customer access to reliable DC fast charging on the BlueOval™ Charge Network.

Ford is saying thank you to its electric vehicle customers by making the Fast Charging Adapter available at no cost to new and existing customers enrolled in the BlueOval™ Charge Network through June 30, 2024. The adapter is required to charge at upgraded Tesla Superchargers. Ford retail EV customers are the first in the industry to have the opportunity to order the Fast Charging Adapter.

RESERVE FAST CHARGING ADAPTER LINK

Retail customers will be eligible to receive a complimentary adapter if ordered by June 30, 2024. Future Ford EV customers can purchase the adapter from Ford for $230 (including estimated tax and shipping).

Ford Pro commercial customers will be contacted this Spring by mail at the address registered with Ford Pro or via their Ford Pro account manager to order an adapter.

The BlueOval™ Charge Network provides one seamless stored payment account through the FordPass App, or Charge Assist App (soon to be "Public Charge") in the vehicle’s touchscreen, which eliminates the need for onsite credit card use. Once owners have created an account and activated Plug & Charge, Tesla Superchargers will support Plug & Charge with Ford EVs. This means customers simply have to plug in and charging will automatically start with charges managed through FordPass.

In the future, Ford will begin offering next-generation electric vehicles with the North American Charging Standard (NACS) connector built-in, eliminating the need for an adapter to access Tesla Superchargers.


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Go into the FordPass app and go under connected services from your account. You can now reserve the adapter. See below.

IMG_7276.png

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THANKS for the post, I ordered mine today:

Congratulations! Your Fast Charging Adapter is in production.
Your confirmation will be sent to: [email protected].

Demand is very high, but we are working to get your no-cost adapter to you as soon as possible. When available, it will ship to: XXXXXXXX, Fort Worth TX 76108.
 

Pioneer74

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Site is crashed. When is Farley going to fire someone at Ford for mistakes like this?
If IT in the Glass House is anything like the manufacturing plants, the person responsible for the problem will get promoted.
 

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VTRedWingsFan

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got through. 4526
 

kraxner

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TIP: If you're at the point in which your address is populated and you can click "Reserve" watch your email, it was crashing on me over and over. Then I received an email saying my order was in but the reserve page was still crashing.
 

Bokenator

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Got thru at 10:04am EST via webpage (not app). Took me about 20 minutes of refreshes on both, probably about 50 refreshes total. Confirmation email received at 10:05 am. Order 4766. Still estimating shipping in May. Good luck to everybody else!
 

itdwebman

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No lock for me. My rant. Ford cannot send me a correctly packaged update to my 23 ER Lariat. Ford promised to send out adapters that cannot properly load balance a website to request them - becoming a first come first serve game of survival. Happy for all who got them. Bit website/app is down for me.

I love this truck - but Ford Corporate is not customer-centric @Ford Motor Company This is not the way to send out adapters.
 

bmw325_num99

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Finally got through. Just keep trying and once it appears up top on the Connected Services page it works well/quickly/smoothly
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