Can't DCFC: {fixed post 19}

[invertedspear]

Thank you so much for this. I called the service dept today and I'm going to drop off my truck Monday morning first thing so they can mess with it while I am on my road trip. I'll be sure to have them check the Charge Port Actuator...

It's probably too late, but make sure they understand that this is only when using a high speed CCS charger, and that it works fine when using a wall charger. Dealers don't know their ass from their elbows when it comes to this stuff. I foresee them plugging it into their wall charger and noting down "works for me, must be customer's wall outlet"

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[TaxmanHog]

Unless they have a DCFC onsite, SoCal, so there is a high possibility!!

 

[derelict]

Update: Dealer called me today and told me they found the problem. They said it was almost exactly the TSB listed before, TSB 22-2355 but the number was different it is TSB 23-2014. I looked that up and it is identical but just updates the model years. So yes, charge port actuator.

https://static.nhtsa.gov/odi/tsbs/2023/MC-10233580-0001.pdf

They said they hope to get the parts tomorrow and get it fixed by Thursday. That would be perfect because I get back from my road trip Thursday night and can pick it up Friday. I will report back once I have confirmed L3 charging is working.

 

[derelict]

OK, Picked up my truck today from the dealer, first thing I did was go to an EA L3 station and confirmed that fast charging worked there. Then went to a Tesla supercharger and confirmed that charging worked with an A2Z Typohoon adapter. So problem solved!

Here are the tech notes from the paperwork:

TEST VEHICLE FOR NOT CHARGING AT FAST CHARGING STATIONS. PERFORM IDS TEST. HAD CODES P0D94 AND P0D56 IN SOBDM. FOUND TSB 23-2014 FOR CODE P0D94. INSPECTED CHARGE PORT LOCK PIN AND PIN WAS LOOSE. PER TSB HAD TO REPLACE CHARGE PORT LOCK ACTUATOR ASSEMBLY. ERASE CODES AND RETEST SYSTEM OK. CC-01 10D737

Here is the timeline:
Called Dealer on Friday
Dropped of Truck Monday morning
They started diagnosis on Tuesday, found issue, ordered parts
Repairs done on Thursday
Picked up Truck on Friday
So overall 1 week, but really 3-4 days.

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