Dealer crashed my Lightning

[VTHokies]

Thank you all for the replies, they have been invaluable to help me through this situation. I will be getting the fitcamx dash cam or something similar to it once I have my truck back - cheap insurance and I've always wanted to have recordings of the jackassery I witness on the road every day. I did stop by the local police department to verify that there was no police report filed on the date of the accident (Nov. 1st 2023). There wasn't, so I guess the tech was telling the truth when he said the guy he hit just drove off.

My truck is being repaired at the dealership's body shop. Normally I would worry about that but friends of mine have some past experience with this shop and it has all been good. I expect the truck to be indistinguishable from new but I will be bringing a friend along just in case - he is a professional auto detailer with an eye for finding flaws in paint/body work. If he is happy, I will be happy. The service manager has promised to compensate me for diminished value and other expenses I have incurred due to the incident. They also set me up with a Lighting loaner truck (a platinum no less). So far, they have done everything right since the accident occurred. The dealer is Bob Tomes Ford in McKinney, Tx. I bought my previous truck from this dealership, have had major repairs performed satisfactorily by their service department in the past, and in general have been happy with them up until this incident. If they repair my truck 100% and write me a check to cover diminished value plus my other expenses, I will not add them to my shit list but there is still a lot that can go wrong. I stopped by yesterday, they said all of the parts have arrived and that they will be starting repairs on Monday (the 8th of January). Keeping my fingers crossed.

Hope they do right by you. I’ve had great customer service from Five Star Ford in Carrollton, they’ve taken care of me. Luckily I’ve never had to deal with your situation and hope I never do!

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