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Door handle "lock" button intermittently working

sparta

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I've taken to either waiting the three seconds before touching the handle's capacitive button (still infrequent success), or simply touching the rear handle's button (which seems to work immediately, 100% of the time).

I think it has something to do with the fact that you're using the door you just came out of, and the timing delay serves as a safeguard against an "accidental" press (easier to have happen being that it's capacitive) because it takes a minute for the system to be 100% sure the key is out of the vehicle with you.

I also had no idea simultaneously pressing the bottom two keypad buttons worked; that sounds like a good alternative to touching the back door button.
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MichaelCA

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Same problem, I wonder if its a PAAK issue or are ya'll having the problem with the keyfob too? I never tried identifying the root cause and just pressed the bottom 2 keys on the keypad on the door.

This is minor issue once we get feature parity with Mach-E. Walk away door lock.
 
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richl025

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I have intermittent success with it too, make sure you're not touching inside handle while touching the little lock button.
Winner winner chicken dinner...

I just tried 8 or 9 times - if I had my fingers curled around the handle, it just flashed and did not lock, but it locked each time if I just pushed the button without my fingers near the inside of the handle.

And thanks to all of you who reminded me about the bottom two keycode buttons to lock!!!
 

MichaelCA

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Winner winner chicken dinner...

I just tried 8 or 9 times - if I had my fingers curled around the handle, it just flashed and did not lock, but it locked each time if I just pushed the button without my fingers near the inside of the handle.

And thanks to all of you who reminded me about the bottom two keycode buttons to lock!!!
Trust me the issue also exist maybe as a separate issue even without touching the backside of the handle. I use my pointer finger and I know that isn’t touching the back! I want to say that when it doesn’t work the lights don’t flash.
 

Ekiehn

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Okay, I had this problem from day one as well... I noticed early on that if I touched the rear door lock button it would work immediatly... I figured out it had to do with the door closing.. maybe the vibration... but if you wait about 1 second longer than you want to press it it will work 99% of the time... seems like the shock of the door closing throws it off... I can replicate on the other doors if I close the door and immediately try and lock...
 

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My passenger door lock has never worked. 3 other doors work fine. I’ll have it checked at next maintenance and see if it’s SW or Hardware.
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