Triaspis
Member
- First Name
- Joe
- Joined
- Jan 12, 2024
- Threads
- 2
- Messages
- 9
- Reaction score
- 7
- Location
- Bordentown NJ
- Vehicles
- 2023 Ford F-150 Lightning XLT
- Occupation
- Locksmith
- Thread starter
- #1
Background ...... Purchased an xlt ER in Dec 2023 ..... At point of sale was told that there was a Ford incentive where if I purchased an ER version, I would recieve a pro charger via mail.
Well ...... After many phone calls, I did get Sunrun to mail the charger ..... eventually ...... and i finally got it and had it installed a few months later.
Upon doing my 2023 taxes, I was told I could claim the $7500 EV tax credit and I did ...... However, being i didn't actually receive and install the charger till 2024 ...... I would have to apply for the charger installed tax rebate on next year's return because it was received and installed in 2024 .... apparently you only qualify once it's actually installed ...... ok
Fast forward to this year and charger is installed, butt my accountant says he needs paperwork on how charger was purchased or receipt.
Being that the cost of the charger was part of the ER package, I thought proving this would be easy ...... WRONG
Dealer says they have nothing showing charger was part of ER package ....... Nothing in my paperwork states so either ...... Sunrun has nothing and wasn't any help at all .......But both the dealer and sunrun say I need to contact Ford
Ford says I need to contact the dealer and/or Sunrun ...... what??? ..... It was Fords decision to bundle this thing in with the ER package, Fords decision to distribute through Sunrun for some ungodly reason .... And they keep saying to call the dealer or sunrun who both insist that being it was Fords decision to bundle and use 3rd party distribution ..... Only Ford can provide documentation concerning Fords policies or promotions.
Is this some kind of twisted Joke?
I CANT be the only one in this situation ..... This crack seems so big that others out there MUST have fallen through as well
I got so frustrated talking to Ford as they continuously deflected that at one point I said "you know what? The charger was shipped via UPS, so why not tell me to also try to contact them for documentation concerning Fords own sales/promotion/bundle policies?
Again ...... this is for the federal EV charger installation rebate/credit and not the ev tax credit which i already got last year.
Has anyone experienced a similar runaround concerning providing documentation for this ev charger install tax incentive where the charger came from sunrun being you purchased a ER vehicle?
After experiencing this huge runaround and washing of hands from Ford ..... I could only imagine what it would be like if I had a serious issue requiring their assistance.
I absolutely love this truck but im not liking how Ford handles themselves
If they can't provide a copy of their very own sales policy, I have zero confidence they can deal in good faith concerning anything serious should (God forbid) something like that become reality .... At this point, I do believe this is the last Ford I'll ever even consider buying.
Well ...... After many phone calls, I did get Sunrun to mail the charger ..... eventually ...... and i finally got it and had it installed a few months later.
Upon doing my 2023 taxes, I was told I could claim the $7500 EV tax credit and I did ...... However, being i didn't actually receive and install the charger till 2024 ...... I would have to apply for the charger installed tax rebate on next year's return because it was received and installed in 2024 .... apparently you only qualify once it's actually installed ...... ok
Fast forward to this year and charger is installed, butt my accountant says he needs paperwork on how charger was purchased or receipt.
Being that the cost of the charger was part of the ER package, I thought proving this would be easy ...... WRONG
Dealer says they have nothing showing charger was part of ER package ....... Nothing in my paperwork states so either ...... Sunrun has nothing and wasn't any help at all .......But both the dealer and sunrun say I need to contact Ford
Ford says I need to contact the dealer and/or Sunrun ...... what??? ..... It was Fords decision to bundle this thing in with the ER package, Fords decision to distribute through Sunrun for some ungodly reason .... And they keep saying to call the dealer or sunrun who both insist that being it was Fords decision to bundle and use 3rd party distribution ..... Only Ford can provide documentation concerning Fords policies or promotions.
Is this some kind of twisted Joke?
I CANT be the only one in this situation ..... This crack seems so big that others out there MUST have fallen through as well
I got so frustrated talking to Ford as they continuously deflected that at one point I said "you know what? The charger was shipped via UPS, so why not tell me to also try to contact them for documentation concerning Fords own sales/promotion/bundle policies?
Again ...... this is for the federal EV charger installation rebate/credit and not the ev tax credit which i already got last year.
Has anyone experienced a similar runaround concerning providing documentation for this ev charger install tax incentive where the charger came from sunrun being you purchased a ER vehicle?
After experiencing this huge runaround and washing of hands from Ford ..... I could only imagine what it would be like if I had a serious issue requiring their assistance.
I absolutely love this truck but im not liking how Ford handles themselves
If they can't provide a copy of their very own sales policy, I have zero confidence they can deal in good faith concerning anything serious should (God forbid) something like that become reality .... At this point, I do believe this is the last Ford I'll ever even consider buying.
Sponsored
