Ford Home Charger Install by QMERIT

[Cobalt Blue]

I’m curious to know how things went with the install of the Ford Home Charging Station for others here in the forum. I purchased my extended range Lightning 3 weeks ago. I received an email request for pictures and other details about my home electrical circuits which i promptly sent back. “QMERIT” is the name of the company managing the installation - from information from me to supposedly assigning my job to an electrician. I have sent one follow-up email asking about the project. The reply was “the project is being assigned”. Should I expect not to hear anything for a while?

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[TaxmanHog]

QMERIT is new to the scene as the recommended installer.

I have not read much feedback from other members about the timing of their process, continue documenting your experiences on this thread, it'll be a guide wire for future installs.

Welcome to the forum!!

 

[WildBlue]

Those with Chevy Bolts will know Qmerit well. Personally, I had no issue with how Qmerit handled the installation of the EVSE circuit for my Bolt. Others have had issues. Will be interesting to see how Qmerit handle's Ford EVSE installss.

 

[150Flash]

10/28: Purchased Lightning

11/1: Qmerit reached out to me and I told them what I wanted done and provided some pictures

11/1: A company was assigned to complete the installation which was HILSCHER-CLARKE ELECTRIC.

11/4: Qmerit provided me with a quote to approve. In my case, the project was a standard installation under Ford’s Power Promise; therefore, the quote was zero dollars.

11/5: Picked up the ford charger at the dealership.

11/14: HILSCHER-CLARKE ELECTRIC reached out to me about an appointment. The appointment was scheduled for 11/26. Qmerit followed up.

11/26: Two electricians arrived exactly on time and the install was complete in 2.5 hours.

11/27: Qmerit reached out to me providing a warranty for their installation work.

 

[Cobalt Blue]

Thanks for all the replies. I will keep the forum posted.

 

[Zprime29]

I used Qmerit for my install before Ford started using them, based on @tommolog recommendation. Timeline was very similar to @150Flash, paid $900 to have it installed ~5ft and opposite side of the wall from breaker box. They had to come out twice, as SunRun was unable to ship my FCSP on time. So they did most of the work, then came back out when it arrived to finish. Was very happy with the communication from all involved and will likely re-use them to install an additional outlet for the wife's PHEV.

 

[Pottsie]

QMERIT farms out the install they are just a third party who handles the sub contracting work to a local electrician/company. With that said the qmerit folks were great and very responsive. Have nothing bad to say. The sub they got was very good too. They were timely. They did fail the inspection and had to come back after a few weeks to work with the items the county inspector dinged them on. Again though, based off my experience, they handled all comms and kept me posted. No complaints at all. I had a basic install and did not go all in with the 80amp as it was going to add sub pan and I felt the $ of doing it was too high and the 48amp they put in was fine for my use. Good luck !

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