Ford Power-Up 4.2.4 Modem Connection Issues

[TaxmanHog]

It's supposed to resolve the intermittency of updates, to get it installed you need to do the battery disconnect/reconnect or pull & reinsert fuse 32 in the right kick panel, often these actions will reset communications failure for a while during which you might get the update and permanently resolve the issue .... or not.

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[Zprime29]

Just got this today. I had changed my update time from 1am to 3:35am just prior to getting 4.2.3 last week. Don't know if it helped or is just a coincidence.

 

[TaxmanHog]

I received 4.2.4 this evening!

Truck had not been driven since Monday afternoon, I took her out for a coffee run, at the time there was no indication the a download was pending, nor the past couple of days via the FP app.

Parked and shut off the truck, went into Dunk's ordered my coffee and in ~5 minutes, returned to the truck and started her up, immediately got the notification of this update.

I'll be watching for any glitches and performance improvements with modem communications as mentioned below.

EDIT 5/4, forgot to mention I got the "air dam" warning pop up while jumping on the highway in 60° weather.

 

[RedLightning86]

...And I went to get in the truck for the first drive since this was installed and guess what? powertrain malfunction/Reduced power warning and power capped at 4%. Great.

Mine similar. I saw the old mileage on mine, so turned it off, then on. All those idiot lights turned on, and would not start. Turned truck off, waited 30 seconds, and then it started right up.

But what is this, the 3rd or 4th update that is mostly about getting the modem to work?

 

[Zprime29]

Truck didn't charge on FCSP last night, no notifications that there was a problem. Have plenty of charge and adding a few electrons at work (seems to be working anyways). I'll try again tonight and if it fails again I'll give the "delete location" trick a go. I don't know if it's related to the update as Tuesday night did charge just fine.

 

[flypony53]

Anyone notice the warning tones changing with 4.2.4 or is it just my imagination?

 

[Traconesu]

Might want to adjust title to reflect correct version number

I think I need to change my update time or something, I've stuck at "Not completed" for a few weeks now.

I used to get not completed so contacted ford and they told me to charge to 85% instead of 80% and that that solved the problem. It seems the 12volt battery doesn't get a sufficient charge when main is just charged to 80%.

 

[Zprime29]

I used to get not completed so contacted ford and they told me to charge to 85% instead of 80% and that that solved the problem. It seems the 12volt battery doesn't get a sufficient charge when main is just charged to 80%.

Interesting, I thought the battery would get sufficient charge while the truck was on. I drive for almost an hour on my evening commute, I would like to think my 12v is charged up even before I plugged in.

I did end up changing my update time, to 3:35 am. Not sure if it was a coincidence, but I started getting my updates in a timely manner after that.

 

[COrocket]

Is there a way to check what Sync version you have? My truck hasn’t had an update since I got it a month ago but besides checking the software update tab I was just curious if there’s a way to see since these numbers in the About menu don’t seem to be correlated to 4.2.4 or whatever I’m on.

 

[biers]

I just got this yesterday on my 5/2022 built Pro.

 

[TaxmanHog]

Bump for awareness

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