Moonroof Leak

[RandomguyinPNW]

Time to bring this up again. Was supposed to be "repaired" in November. Walked out opened the truck door this morning (rained about an inch overnight which is not unusual for here and has done so a few times over the last few month). A pool of water in the bottom with the seat and the headliner soaked. Its sitting in the garage now plugged in with max heat running to dry out. When I saw the repair the last time, which amounted to realign roof panels and glue (with the truck returned to me within three hours) I should have known. I have some slight empathy for a manufacturing error (and not a lot for this common an item) but I have absolutely zero empathy for shotty repairs.
Tried to schedule an appointment at the dealer that I brought it to last time, and bought the vehicle from, and they have no availability in the next few weeks to even bring it on and talk to a service advisor. In Atlanta so there are other options and found a dealer that at least from their online portal let me set up an appointment for this coming week (closed today, will call in the morning).

@HJP did you ever get your leak resolved?

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[HJP]

@HJP did you ever get your leak resolved?

not really. It got repaired again. Then the HV battery died and it was in the shop for 5 weeks. Combined with my worry about electrical damage from a repeatedly soaked dash I did not want to chance it anymore and did a Ford buyback.

 

[RandomguyinPNW]

not really. It got repaired again. Then the HV battery died and it was in the shop for 5 weeks. Combined with my worry about electrical damage from a repeatedly soaked dash I did not want to chance it anymore and did a Ford buyback.

Thanks for responding! I have extensive mold growing all over my entire carpet, just dropped off my truck today so I'm trying to get as much info as I can. Was the buyback process pretty straight forward? Was it something Ford initiated or did you? Here in Oregon there's a pretty clear cut lemon law that kicks in at a cumulative 30 days in the shop within 2 years of purchase.

 

[NMCIA]

Hi All,

New to the forum, just wanted to try an reach out and get some advice.

I have a 22 Lightning bought new January 23. Love my truck but while I was out of town we had heavy rains here in SoCal. When I walked up to the truck I noticed the windows were all fogged up from the interior which I thought was odd. When I opened the drivers door to get in the interior drivers side was completely soaked, the dash had water all over it, the seat was soaked it squished and the floor carpet was completely saturated. The Moonroof was closed and the windows all up. The truck smelled of mildew and cat pee. I was so confused.

I did my best to soak up the standing water, we drove the truck to see if it was functioning, when I pulled out of the driveway, water came out of the Bluetooth speaker, I could hear it pouring down the A pillar behind the dash out the a pillar door handle and speakers!

I immediately called my local ford dealer, they said the soonest they could get me in was 4 days out. I spent the next couple of days attempting to dry it out with towels, de humidifier and windows etc. It was bad. 4 days later when I dropped the truck off at the dealer the seat was still wet, my wife drove it and when she got out her butt was all wet lol. Dealer called the next day to validate the saturation issue. Basically the service rep was surprised as well.

Anyways, dealer had the car for 10 days, calls me up and tells me the moonroof wasn't seated properly and the drain was blocked causing all the water to run into the interior of the truck. He admitted this was a bad one. He stated they "dried and deodorized" and the truck was ready to pick up. I got the truck back, it smelled like a locker room and cheap air freshener.

When I got it home and plugged it in, the breaker tripped. Uh oh. Never had this issue before. Reset the breaker, unplug, re-plug, breaker trips again. swap the truck with the tesla, plug the tesla in BOOM charges fine. Wake up the next morning, interior of the truck smells like a foot, I drove it to work, sits out in the sun for an hour, interior gets humid and fogs up again. Call the dealer, they tell me to bring it back right away. Didn't have it back for a whole 24 hours.

Dealer calls me up 5 days later says they had to "update the Batt Controller, the PCM module and the gateway module" I have no idea what all that is about but the dealer said it wasn't functioning. They are unable to offer any additional support on the interior smell mold issue because its a ford corporate issue. They currently have the truck with no real ETA.

Anyways after talking to the dealer I phoned Ford Corp and opened a Ford Buy back request, not sure what happens next. They said it needs to get reviewed. Honestly I loved my truck but I'm not sure what the long term implications are going to be.

Any advice is much appreciated!!

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