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So I decided to cancel my order…and now I’m being ghosted

Tony Burgh

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If you signed a contract you should have a copy of it somewhere? It will probably say "non-refundable" deposit, most of them do, they are standard contracts with standard boilerplate and legalese.

However, a dealer that cares about 'good will' and reputation should refund the deposit even if the contract says they don't have to.

Ford is going to switch to "lithium iron phosphate chemistry that it says are more durable, faster charging, and more affordable than its current lineup of EVs."
https://www.theverge.com/2023/2/13/23597622/ford-ev-battery-factory-lfp-chemistry

So, assuming they won't give you a refund, maybe you could ask your dealer to hold the $600 deposit and apply it to a next generation Ford Lightning when they are available. The next generation COULD be less expensive as well as having better battery tech, depending on the market conditions, competition, etc.

I cancelled my reservation for a Lightning before the order stage.
When I received the notice that I could order one, and looked at what my choices were, I got sticker shock - the $39.9k MSRP starting price had jumped 40% and there was no option to even buy the least expensive model the Pro's were all gone.
I searched around dealers within 200 miles of Washington DC and found nothing under $65k, some had $10k plus markups as well. Some were priced at over $90k. What The Ford?
Then the battery fire happened and I also saw reports of battery failures on forums like this one, as well as other glitches.
So I decided that perhaps Ford had rushed the Lightning to market without working out all the bugs, all too typical these days for so many things, and thanked my lucky stars I didn't buy one.
I have had zero problems with my 2012 Nissan Leaf.
I wanted to sell my Leaf and Ford Ranger and have an EV truck.
I put in a reservation for the Cybertruck when it was announced, and now have a reservation for a Chevy Silverado EV as well.
However, if Tesla and Chevrolet pull the same game Ford did and mark them up sky high, I will be cancelling those as well and wait for what I consider a reasonably priced EV pickup.
So do you own a 2023 Lightning like your tag says or not like your post says?
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