Sync not loading new emails since late November 2024... I can't figure this out.

[21st Century Truck]

As per title, one day some weeks ago the Sync stopped loading my new emails from the BlueTooth-linked phone.

It's not a critical feature yet I have found it pretty handy in this car and in previous cars (Ford and Toyota).

I deleted and re-paired my phone... same phone BTW. No dice. Yet new SMS messages and phone calls and phone logs load just fine.

I've had no changes in service provider or password on my e-mail account side. I continue to receive new emails on my phone and on other devices.

I did get the Sync upgrade from 1076 to 1270 about then, and subsequently the TCU 10.0.1.1. upgrade.

Has anyone run into this with Ford Sync and solved the issue? Much appreciate any hints.

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[TaxmanHog]

Phone type / OS?

 

[21st Century Truck]

Phone type / OS?

Android Galaxy series... S8 Active.

 

[TaxmanHog]

Android Galaxy series... S8 Active.

Double check the notifications settings on the phone, for the affected app and android auto, it's possible some of your preferences were switched off by bad android updates

 

[21st Century Truck]

Double check the notifications settings on the phone, for the affected app and android auto, it's possible some of your preferences were switched off by bad android updates

Yeah I started using Android Auto about then... thanks lemme check.

 

[TaxmanHog]

Also remember, that AA only presents new messages (text, etc) received during current drive cycle, as far as I've experienced, it does not pull up prior messages. I'll have to double check that, since I hardly ever use that function on the AA apps screen in Sync

 

[21st Century Truck]

Also remember, that AA only presents new messages (text, etc) received during current drive cycle, as far as I've experienced, it does not pull up prior messages. I'll have to double check that, since I hardly ever use that function on the AA apps screen in Sync

Gotcha. I only use Android Auto sometimes, for a work-related issue. All other times (most of my driving) I use the native Sync stuff, including its PHONE function - this is where my emails are stuck somehow.

 

[Ricks Lightning]

With both the 23 pro and 24 flash, I rarely get a text to show up and never an email.
Samsung galaxy A35 with dual Sim / 2 numbers.

I've tried with both a USB CxC connection and wireless. What am I doing wrong?

Rick

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