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Jesse-Infotainment

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Ok. Sometimes a master reset is helpful but you have to get the FordPass added back. So some people aren’t all that thrilled ..
 

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Ok. Sometimes a master reset is helpful but you have to get the FordPass added back. So some people aren’t all that thrilled ..
Did that too. Sux, lose all your fav wpts, reset eveything etc. But no biggy.
 

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Trying something else now. I recall a sim prob on my wife’s ‘19 stang with Syn3.4.
It didnt like the fact that I used Quick Format. So reformated in long ways, reinstalled sync files and viola. Worked.
Pain in the arse. Im using a 128g flash drive and reformatting long way takes awhile. Crossing fingers.
 
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JEB

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It was all done correctly. I formatted a new flash drive larger than needed... The dealer tried it 4 times. ( I’m a computer and electronic tech btw)…
Everything was done with FDRS etc. and so on.
My shot was intended for the dealer, not you. If you were overseeing their work and saw that they did everything correctly, then I apologize.

Apparently, there is a fail safe method of programming modules that the dealer can use if programming via USB doesn’t work—programming via the CAN bus. It’s time-consuming because the CAN bus is very slow. Did your dealer try this?
 

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Jesse-Infotainment

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Trying something else now. I recall a sim prob on my wife’s ‘19 stand with Syn3.4.
It didnt like the fact that I used Quick Format. So reformated in long ways, reinstalled sync files and viola. Worked.
Pain in the arse. Im using a 128g flash drive and reformatting long way takes awhile. Crossing fingers.
Just so you can confirm.
You should have a manifest file on the root cause f the drive and the folder with the files only those two things.
 

BHunted1

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Just so you can confirm.
You should have a manifest file on the root cause f the drive and the folder with the files only those two things.
Yep. Vin file and directory
 

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My shot was intended for the dealer, not you. If you were overseeing their work and saw that they did everything correctly, then I apologize.

Apparently, there is a fail safe method of programming modules that the dealer can use if programming via USB doesn’t work—programming via the CAN bus. It’s time-consuming because the CAN bus is very slow. Did your dealer try this?
They did everything under a Ford Engineers guidence on phone. Everything from updating their service computer and so on. They will not ok an apim module without going through all this bs this and that. I pretty much told dealer time for a lemon. But they are good people. Their computer techs are not computer saavy though. So Ford ok’ed a new module. But I’d like it resolved before we get it. Im tired of waiting.
 

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They did everything under a Ford Engineers guidence on phone. Everything from updating their service computer and so on. They will not ok an apim module without going through all this bs this and that. I pretty much told dealer time for a lemon. But they are good people. Their computer techs are not computer saavy though. So Ford ok’ed a new module. But I’d like it resolved before we get it. Im tired of waiting.
Thus, my rant. This sounds exactly like what my dealer told me about my faulty TCU. Everything done under engineering instructions, etc. In fact, what you just wrote reads like a script for what I’ve been dealing with for the last five months. After ostensibly trying everything, engineering authorized the TCU replacement. And my dealer is also very good. But, when I did it myself—I thought, what the hell, they plan to replace the TCU anyway—I got both the TCU and the APIM to update on the very first try.

I believe that your dealer did everything they could to the best of itheir capabilities. But that doesn’t mean they did it correctly.
 

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Trying something else now. I recall a sim prob on my wife’s ‘19 stand with Syn3.4.
It didnt like the fact that I used Quick Format. So reformated in long ways, reinstalled sync files and viola. Worked.
Pain in the arse. Im using a 128g flash drive and reformatting long way takes awhile. Crossing fingers.
This reminded me of a few years back when me and a bunch of other fellas on the Ecoboost forum were all trying to update our Sync 3 systems and mine worked first time but others wouldn't take. They all swore by using the same technique. Anyways, I shipped my Samsung USB stick to another inmate and he reported it worked immediately for him. That led to him sending the stick to yet another, and it worked. On and on.

The only explanation anyone could come up with is the that the Ford really liked that specific brand and model of USB stick.

My point being..... Well you already know. Try a few different sticks.
 

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Folks, anyone else having issues their SYNC/APIM after 2.3.0 OTA (or FDRS equivalent) installation ?

I noticed 2 issues so far:

1) The Ford splash screen is sometimes replaced with plain white screen when driver door is opened and truck is shut down. This does not happen all the time but it happens

2) Under SYNC -> Features -> Cruise Control -> Adaptive Cruise Control, the Speed Sign Recognition feature deactivates every time I power cycle the APIM. If this is indeed a bug, this is quite a major one, as your Cruise Control would not follow posted speed signs, either though it would still recoginze and show speed limit it in IPC

Can oneone test this and report back ?
 

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Folks, anyone else having issues their SYNC/APIM after 2.3.0 OTA (or FDRS equivalent) installation ?

I noticed 2 issues so far:

1) The Ford splash screen is sometimes replaced with plain white screen when driver door is opened and truck is shut down. This does not happen all the time but it happens

2) Under SYNC -> Features -> Cruise Control -> Adaptive Cruise Control, the Speed Sign Recognition feature deactivates every time I power cycle the APIM. If this is indeed a bug, this is quite a major one, as your Cruise Control would not follow posted speed signs, either though it would still recoginze and show speed limit it in IPC

Can oneone test this and report back ?
I haven’t seen #1 since updating. I can’t confirm #2 because I don’t use what was previously called “smart” cruise control.

Have you tried seeing if there is another APIM update? I updated my APIM on Wednesday and was very surprised that there was another update today. Much smaller—no flash drive required. Programmed directly through the CAN bus in less than a minute. Maybe that’s your bug fix—or at least A bug fix.
 

BHunted1

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Thus, my rant. This sounds exactly like what my dealer told me about my faulty TCU. Everything done under engineering instructions, etc. In fact, what you just wrote reads like a script for what I’ve been dealing with for the last five months. After ostensibly trying everything, engineering authorized the TCU replacement. And my dealer is also very good. But, when I did it myself—I thought, what the hell, they plan to replace the TCU anyway—I got both the TCU and the APIM to update on the very first try.

I believe that your dealer did everything they could to the best of itheir capabilities. But that doesn’t mean they did it correctly.
Maybe. The Ford turds were guiding him... More than once I should say.
But I was there with the TSB and instructions right in front of me.
There are waaaay too many people out there that are having this problem. It seems to exist on builds prior to March'21. My boy has the same truck with a later build and his is fine.

I just ran a test with all modules including the TCU, APIM, GW, etc. No errors. Cleared them all anyway.
 
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BHunted1

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This reminded me of a few years back when me and a bunch of other fellas on the Ecoboost forum were all trying to update our Sync 3 systems and mine worked first time but others wouldn't take. They all swore by using the same technique. Anyways, I shipped my Samsung USB stick to another inmate and he reported it worked immediately for him. That led to him sending the stick to yet another, and it worked. On and on.

The only explanation anyone could come up with is the that the Ford really liked that specific brand and model of USB stick.

My point being..... Well you already know. Try a few different sticks.
Did, 3 of them....
Here is what I used last: Amazon.com: SanDisk 128GB Ultra USB 3.0 Flash Drive - SDCZ48-128G-U46 : Electronics


So as for my experiment. 30mins or so to reformat the thumb drive. Copied files...Shut down truck, etc. Restarted and inserted the thumb drive. System recognized it, (by name), claimed it indexed it and nada... Shows in audio source as a blank drive which just means no music, etc.
So it's going to stay in the dang truck all weekend and see if it trips the dl while out and about. If not, just have to wait for the new module.
 

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Maybe. But I was there with the TSB and instructions right in front of me.
There are waaaay too many people out there that are having this problem. It seems to exist on builds prior to March'21. My boy has the same truck with a later build and his is fine.

I just ran a test with all modules including the TCU, APIM, GW, etc. No errors. Cleared them all anyway.
Sounds to me like you really don’t want to take a crack at this yourself, notwithstanding your professional technical expertise. I get it. I’ll stop trying to persuade you.
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