FordPass app denial and delivery?

[RWS150]

Has anyone noticed a relationship between the timing of the FordPass app activation being denied and the delivery of your truck to the dealership? Mine has been sitting at the port here in CA since the 22nd and today my FordPass app was denied. I’m picturing a truck driver hopping into my truck to load it and clearing the screen from the app prompt to use the backup cameras. Maybe wishful thinking

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[RDeFran]

Mine was active then denied late May and I still have no news.

 

[Labs4Lightning]

Mine was active then denied late May and I still have no news.

From all the posts I’ve read - no consistent pattern. I would think ford would prefer these drivers to deny.
‘my 2 denials came in May perhaps engineers put the 85 plus miles on it.
then accepted last week when moving between lots. Maybe a lower scale person who shuttles between lots.

 

[vandy1981]

It means that a human has touched the infotainment screen. That human could be at any place between the factory and your driveway.

Getting denied is good because it usually means someone is moving the vehicle somewhere. Could be movement to long-term storage or onto a transport vehicle, you just can't tell.

 

[frautumn]

Mine has been sitting at the port here in CA since the 22nd

Port Richmond? Mine has also been there since June 22. Hope we are on the move!

 

[RWS150]

Port Richmond? Mine has also been there since June 22. Hope we are on the move!

Fingers crossed!I’m tired of this rental car

 

[RWS150]

We’ll, 3 hours after I started this thread I got the call, my truck was loaded on a transport and is headed to the dealership. If you’re in Port and your FordPass app is changed in some way it might be on its way soon.

 

[SmoothJ]

As I reported to others, mine has been pending activation for over a week now and I just went to Built status today. So I hope to get something soon.

Anyway, they should enable the ADT/Ford Canopy security system. This way you can see whats going on around you.

 

[GDN]

The FordPass app has a nice update today on iOS. Fixes a problem with "Activation" of vehicle.

I have previously been declined activation. I removed and readded the truck and I've been getting an error (that I had a few weeks ago) that was just feature unavilable or something like that.

I updated the app and immediately was able to try and activate again. So if you are having app issues, you might go update your apps this morning and try again. Then you'll be at the mercy of someone accepting it. At least you'll be able to try.

 

[F150ROD]

Mine was denied during shipping and now says I have no user rights when I try to activate it. It says to give Ford a call to help with modem activation. So yeah…..

 

[SmoothJ]

I was one of the lucky ones that it was approved, and the truck was driven to a rail yard around 20 minutes way. At the moment, its in sleep mode so I can't track or do anything with it. However once they wake it up (whenever that might be) I should be able to find its location.

 

[Labs4Lightning]

I was one of the lucky ones that it was approved, and the truck was driven to a rail yard around 20 minutes way. At the moment, its in sleep mode so I can't track or do anything with it. However once they wake it up (whenever that might be) I should be able to find its location.

John
you can wake it up. Lock the doors. After confirmed refresh the screen.
‘I have to do it daily.

 

[merek]

I would be very careful about locking doors. You might lock the key in it and your truck get stuck there for a while.

 

[GDN]

I would be very careful about locking doors. You might lock the key in it and your truck get stuck there for a while.

I would agree - either they have some sort of master keys or I'm guessing they never lock these trucks. No way they carry the keys around to the thousands sitting out there.

 

[SmoothJ]

John
you can wake it up. Lock the doors. After confirmed refresh the screen.
‘I have to do it daily.

I would be very careful about locking doors. You might lock the key in it and your truck get stuck there for a while.

I would agree - either they have some sort of master keys or I'm guessing they never lock these trucks. No way they carry the keys around to the thousands sitting out there.

I woke mine up several times already….lol

I also enabled securialert - this way I can see if the doors, tailgate, etc are opened/closed.

What concerns me though is one person (ordered a non Lightning) has been waiting 3 weeks for a rail/pickup.

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