✅ 8/15/22 Lightning Build Week Group

[iokua]

My truck arrived at the dealer Monday ; I picked it up yesterday. My original delivery window was 9/26-10/1 then two weeks prior to that it moved up a week. In the middle of that week (on about 9/23), the delivery window changed to 10/17-10/23 so I finally registered online with the trucking company and was able to confirm it was sitting at the rail terminal in Portland waiting for a truck transport to take it to the dealer. Oh, and this last Tuesday (9/27), Ford emailed me to tell me my delivery window was being pushed back to 10/17, even though it was actually delivered within the original window. Ford tracking systems are definitely lagging; hopefully they are making changes to improve it, and hopefully those of you whose dates keep getting pushed back get your trucks sooner. It's definitely worth it!

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[TaxmanHog]

Ford tracking systems are definitely lagging; hopefully they are making changes to improve it, and hopefully those of you whose dates keep getting pushed back get your trucks sooner. It's definitely worth it!

CONGRAT'S getting the Lightning!!

The failure point is receipt & control by the shipping agent or the dealership not reporting the action timely.

 

[Ian]

Mine shipped yesterday and arrived at the dealer same day. I will pick it up today. This was early bc The estimated shipping was next week.

 

[TaxmanHog]

Mine shipped yesterday and arrived at the dealer same day. I will pick it up today. This was early bc The estimated shipping was next week.

Yes it did, congrat's!!!
I noticed the shipping status yesterday morning then surprise today it's arrived!!!!

Based on order track app data pull it was receipted around 1330 yesterday afternoon.

 

[Ian]

Your info is accurate. I’m at the dealership now. Purchase is smooth so far. They are cleaning it final prep now. Dealer said another lightning arrived on the same truck yesterday and female buyer will pick up at noon. Hers is a white one.

 

[kab]

Your info is accurate. I’m at the dealership now. Purchase is smooth so far. They are cleaning it final prep now. Dealer said another lightning arrived on the same truck yesterday and female buyer will pick up at noon. Hers is a white one.

Ah, that's why they didn't have room for my truck, too

 

[georgepearkes]

My truck may be stuck in Winston-Salem rail yard purgatory for another 2-3 weeks, but at least Ford sent along a nice pic of it rolling off the Rouge assembly line.

Delivery date pushed from 9/28-10/3 to 10/4-10/11. So my truck will have sat in a rail yard 70 miles from the dealer for at least four weeks, maybe longer. Incredibly frustrating for the last mile which is such a standard part of the logistics for any vehicle to be so egregiously delayed.

 

[Drayday55]

At least you got a picture

Delivery date pushed from 9/28-10/3 to 10/4-10/11. So my truck will have sat in a rail yard 70 miles from the dealer for at least four weeks, maybe longer. Incredibly frustrating for the last mile which is such a standard part of the logistics for any vehicle to be so egregiously delayed.

 

[Sdgolfer]

For the lucky ones that had their trucks delivered and tracked via United road, how the heck did you register to track on their website? I input my vin or a vin I know was delivered to my dealer and it tells me I need to register but doesn’t indicate how to. When I tried the customer portal a few weeks ago I got an email saying it’s for dealers only.

 

[luebri]

For the lucky ones that had their trucks delivered and tracked via United road, how the heck did you register to track on their website? I input my vin or a vin I know was delivered to my dealer and it tells me I need to register but doesn’t indicate how to. When I tried the customer portal a few weeks ago I got an email saying it’s for dealers only.

100% in the same boat. Ran into all the same road blocks you did. Definitely if anyone can clue us in on what we are doing wrong (other than not just being patient) that would be helpful.

 

[Invictus]

I found this thread over on the Bronco forums that shows how to sign up for United Road system. I see that I have a "load number" for my delivery but wasn't successful in registering a login for their tracking system (never got the confirmation email). I tried calling them directly and spoke to a customer support rep and she said they aren't giving tracking info to the customers, only dealers. She said that if I called my dealer and had them call with my load number they could get that detail.

https://www.bronco6g.com/forum/threads/united-road-logistics-faq.33829/

Update: Spoke to my dealer rep and he says that his VVR is still showing IL. He said there is several pending/active strikes happening along the way into NorCal so it's been a slow slog. All trucks will come into Richmond and then delivery around. Told me to give until my "estimated" delivery date of the 5th and then check back in.

 

[Drayday55]

Fyi just got this. Maybe some useful info

 

[Invictus]

Dray, yup....mine is showing the same I assume....Harbor Point Rail Company since 9/19ish. Dealer said they are super small company with crap for timely logistics information.

 

[Weather Dawg]

Fyi just got this. Maybe some useful info

Interesting, mine has not updated since 9/21 either.

 

[Drayday55]

@Tyler Durden got his truck today. If his shipping is similar to our so cal orders we should get our trucks early next week.

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