Expedite Charge Station Pro Delivery

[Henry Ford]

It took six weeks for me and it was delivered to my dealer instead of my house. I spent countless hours on the phone with Sunrun, Ford, and the dealer.

I was told there was a glitch in Ford's system which prevented the sale of off-the-lot vehicles being reported correctly. In a functional company I would expect that system to be fixed quickly. So...

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[Wiseone]

Sign up for free FEDEX managed tracking to your address, then you will get notifications for any package destined to your location (not just this event)

Yup, I've got this turned on already. Just received notification today.
I wasn't sure if it was shipping FedEx. I'm actually disappointed that it is as we have tons of issues with FedEx.
It will now likely show up late and damaged, and they'll drive through my lawn. :-(

 

[Wiseone]

Yup, I've got this turned on already. Just received notification today.
I wasn't sure if it was shipping FedEx. I'm actually disappointed that it is as we have tons of issues with FedEx.
It will now likely show up late and damaged, and they'll drive through my lawn. :-(

Mine showed up yesterday. Only took a few days once shipped. It came from California, I'm in Ohio.

 

[bigtundra]

It took six weeks for me and it was delivered to my dealer instead of my house. I spent countless hours on the phone with Sunrun, Ford, and the dealer.

I was told there was a glitch in Ford's system which prevented the sale of off-the-lot vehicles being reported correctly. In a functional company I would expect that system to be fixed quickly. So...

I got my Lightning in December too (looks like you're similar) and it took about 6 weeks for me as well. The normal timeline is as OP describes and hopefully folks aren't running into the glitch that affected us. It was some of the most frustrating customer service I've ever experienced.

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