world2steven
Well-known member
- Thread starter
- #1
Not impressed with Sol Ark's technical support! My electrical knowledge is about as minimal as you can get. From what I've been able to determine, there are two types of generators: bonded neutral & floating neutral. It would appear most portable generators are bonded neutral for safety reasons. Since the Lightning's 'generator' (240V output) is bonded neutral, as long as it is correctly connected to the Sol Ark's generator port, what is the problem. In Sol Ark's documentation, they recommend two transfer switches. The tech support guy I talked with had no idea whether they switched the neutral and no apparent interest in finding out.
So if I have my Sol Ark wired for a bonded neutral generator, what can go wrong? The Sol Ark guy said 'if anything, you are on your own buddy.' The Lightning has ground fault detection and I presume protection. So if I had to buy another inverter (it wouldn't be Sol Ark), it wouldn't be that big a deal.
One would think Ford would by now realize their tie-up with SunPower was 'ill-advised' and be more willing to assist Lightning owners in taking advantage of the Lightning's vehicle-to-home capabilities. Since Sol Ark won't do it, is there any possibility I could get assistance from Ford engineers in validating the connection to Sol Ark's inverter?
So if I have my Sol Ark wired for a bonded neutral generator, what can go wrong? The Sol Ark guy said 'if anything, you are on your own buddy.' The Lightning has ground fault detection and I presume protection. So if I had to buy another inverter (it wouldn't be Sol Ark), it wouldn't be that big a deal.
One would think Ford would by now realize their tie-up with SunPower was 'ill-advised' and be more willing to assist Lightning owners in taking advantage of the Lightning's vehicle-to-home capabilities. Since Sol Ark won't do it, is there any possibility I could get assistance from Ford engineers in validating the connection to Sol Ark's inverter?
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