Sync Update / FDRS Help

[ooSHAZAMoo]

Ooop....did not do that. I did have some issues last night, but i got FDRS going again after about an hour.

As far as this morn, I did get CMR to clear, but as soon as I rescan it comes back. I just cleared it and i am leaving it alone, same with the DSP module. Not sure if this is the reason why I still do not have the most recent OTA update. Everything else looks good.

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[ooSHAZAMoo]

Was your truck a mannequin or did you order it?

It was a mannequin. The first issue I had a while back was telematics lock but that was removed about 2 months ago.

 

[ooSHAZAMoo]

Just did the "Read the Gateway Module A (GWM) Configuration Data" , ran the tool, and reran network test. No new SW updates showed. The CMR did come back up as orange again

 

[Mike G]

Okay, I would call Ford at this point. Cause I'm beginning to suspect that your truck is still in "fleet mode" and that would keep you from getting updates.

 

[Mike G]

And can you tell me what specifically the CMR error says? Is it an LED that's not working?

If you've still got your license this morning you might try doing a config of your CMR module or even take it a step further and do a PMI to completely refresh the software and "reinstall" it as if it was being replaced. If you want to try the PMI you would just select that from the toolbox for the CMR module and this is important...when the routine asks you if the original module is installed you say "No" which will force the program to completely re-download the software and reinstall it. If you'd rather leave that to a tech that's okay too. But as you know the CMR is critical to getting BlueCruise to activate since it's the 'iNanny" part of the system.

 

[ooSHAZAMoo]

Okay, I would call Ford at this point. Cause I'm beginning to suspect that your truck is still in "fleet mode" and that would keep you from getting updates.

Would it stil be in fleet mode if the telematics lock is off under the connectivity tab?

since I did remove they I did start getting some slow ota updates but I was very behind. I mentioned earlier that with fdrs I was able to get PAAK. I checked the ford website and it has me in the 4s ( sw version)

 

[ooSHAZAMoo]

And can you tell me what specifically the CMR error says? Is it an LED that's not working?

If you've still got your license this morning you might try doing a config of your CMR module or even take it a step further and do a PMI to completely refresh the software and "reinstall" it as if it was being replaced. If you want to try the PMI you would just select that from the toolbox for the CMR module and this is important...when the routine asks you if the original module is installed you say "No" which will force the program to completely re-download the software and reinstall it. If you'd rather leave that to a tech that's okay too. But as you know the CMR is critical to getting BlueCruise to activate since it's the 'iNanny" part of the system.

Just hit the road , but I have my Pc so I can pull it back out when I stop and let you know what the CMR is.

Bluecruise is working fine at the moment. Using it as we speak

 

[Mike G]

Would it stil be in fleet mode if the telematics lock is off under the connectivity tab?

since I did remove they I did start getting some slow ota updates but I was very behind. I mentioned earlier that with fdrs I was able to get PAAK. I checked the ford website and it has me in the 4s ( sw version)

It's entirely possible that the shop wasn't quite sure of the entire process for taking it out of fleet mode, and the server might still show your vehicle as in a fleet. The other thing to consider is that many, many times Ford is slow to record the fact that a vehicle has been sold. Many times. Which would mean that the reason it might still be in fleet is that corporate hasn't recorded or acknowledged the sale.

 

[ooSHAZAMoo]

I kind of wish didn’t format the usb when I updated the screen. If I didn’t I would have tried to run it again. The first time I ran all the SW updates in fdrs there were several updates and took a few hours.

 

[ooSHAZAMoo]

It's entirely possible that the shop wasn't quite sure of the entire process for taking it out of fleet mode, and the server might still show your vehicle as in a fleet. The other thing to consider is that many, many times Ford is slow to record the fact that a vehicle has been sold. Many times. Which would mean that the reason it might still be in fleet is that corporate hasn't recorded or acknowledged the sale.

so getting the fleet telematics removed was another pain point when I got this truck. After dealer could not help I ended up doing it myself calling around until I spoke to someone knowledgeable at ford fleet. ill reach back to my contact there and see if they can confirm I’m fully removed.

other then that, any other tricks to relishing those updates ?

 

[Mike G]

so getting the fleet telematics removed was another pain point when I got this truck. After dealer could not help I ended up doing it myself calling around until I spoke to someone knowledgeable at ford fleet. ill reach back to my contact there and see if they can confirm I’m fully removed.

other then that, any other tricks to relishing those updates ?

No not really, Gimme and I are both of the opinion that you're still in fleet mode and that's why things are stuck for you.

 

[ooSHAZAMoo]

No not really, Gimme and I are both of the opinion that you're still in fleet mode and that's why things are stuck for you.

ok. Email sent to my poc at fleet. With it being weekend doubt I’ll hear back. Unfortunately my lisc key ends tonight. Perhaps before I get another 2 day key I can get someone to check my vin if any module updates are showing.

 

[ooSHAZAMoo]

ok. Email sent to my poc at fleet. With it being weekend doubt I’ll hear back. Unfortunately my lisc key ends tonight. Perhaps before I get another 2 day key I can get someone to check my vin if any module updates are showing.

If my contact does not respond, do you have any other ideas for me getting this removed ?

 

[Mike G]

I'm happy to check for updates for your VIN. I do this alot anyway.

I don't know of anybody else that I haven't already shared with you that could assist with the fleet mode thing. I intend on buying a mannequin myself in about two weeks when it comes off the FCTP program so I'll be in the same boat with getting the fleet thing sorted. So it will be a learning experience I'm sure.

 

[ooSHAZAMoo]

I'm happy to check for updates for your VIN. I do this alot anyway.

I don't know of anybody else that I haven't already shared with you that could assist with the fleet mode thing. I intend on buying a mannequin myself in about two weeks when it comes off the FCTP program so I'll be in the same boat with getting the fleet thing sorted. So it will be a learning experience I'm sure.

Thx. For your manequin telematics unlock here is who got it fixed for me.

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