One Pedal Random Changes

[Mark Fox]

I would say that once every ~2 months, my profile will randomly switch to "Guest" overnight. So when I get in the truck the next morning, the Guest profile is active with no one-pedal driving. It has startled me a few times when I put the truck in reverse and it begins to move without my input.

You using fob or PaaK

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[Who764]

You using fob or PaaK

Fob

 

[TaxmanHog]

Fob

I've gotten in the habit, preflight ritual of looking at the Sync screen for my custom drivers avatar, if I see a generic guest (non-photo), then I tap my seat position setting [1] to pull up my profile and preferences..

 

[Ford Motor Company]

I know there has been a post about updates causing one pedal to be disengaged but mine is doing it randomly with no warning and no updates, anyone else experience this? It only happens once every few weeks but i still find that unacceptable, its flat out dangerous. I was backing out of my driveway and there was a car coming, if it wasn't for the collision avoidance it would have been an accident. Its one thing when something like my seat memory and easy entry doesn't work but something that is part of the vehicle control shouldn't change without driver input.

I know theres an icon on the dash (ill have to see if it shows on the calm screen) but an icon in the corner isn't enough, does ford have a customer feedback site? If my updates ever get caught up maybe ill use the voice recording to send a complaint next time it happens.

Hi Kody! I can look into your Lighting's concern on my end. To get started, could you please send a private message over with the name/location of your local Ford dealer and your Lightning's VIN?

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