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Problems with Preconditioning with new Ford Pass App

TaxmanHog

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Just upgraded to the 2024 Flash from my 2023 XLT.
I no longer see the option to "Prepare cabin off plug"...
Anyone else have this issue?
Schedule is setup, but offplug diesnt even show up as an option...
I only have the truck plugged in once or twice a week, so hopefully there is a fix for this...

Screenshot_20240801_071244_FordPass.jpg
FP is bugggggggy.

Close all apps or force stop the app, then restart, return the Departure Times screen you will then see the off plug switch and time zones drop list.

Ford F-150 Lightning Problems with Preconditioning with new Ford Pass App 1722526114144-yh
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JLWFlash

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Just tried that twice. No luck.
Going to be real frustrating if I cant get it to work...
Dont know why Ford would remove that..
Note: my old truck that is still on my FP app still shows off plug as an option...

Ford F-150 Lightning Problems with Preconditioning with new Ford Pass App Screenshot_20240801_071306_FordPass
 

JLWFlash

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Anyone with a Flash model able to verify they have this option?
 

TaxmanHog

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Just tried that twice. No luck.
Going to be real frustrating if I cant get it to work...
Dont know why Ford would remove that..
Note: my old truck that is still on my FP app still shows off plug as an option...

Screenshot_20240801_071306_FordPass.jpg

You should delete the old vehicle from your "Garage" in Fordpass / Online Ford Account to see if that improves the control issues.

Ford F-150 Lightning Problems with Preconditioning with new Ford Pass App 1722529077781-7i
Ford F-150 Lightning Problems with Preconditioning with new Ford Pass App 1722529087643-2v
 

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TaxmanHog

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Old vehicle removed. Prepare cabin off plug still not an option. :cry:
Send a bug report to Ford via the APP STORE & use the feedback app on Sync to let them know of this issue.

I recall seeing a switch on the departure time setup screen on the in truck Sync screen, but looking today, I no longer see it.
 

JLWFlash

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Send a bug report to Ford via the APP STORE & use the feedback app on Sync to let them know of this issue.

I recall seeing a switch on the departure time setup screen on the in truck Sync screen, but looking today, I no longer see it.
Thanks, I'll give that a shot. 🤙
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