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Black screen SYNC 4A

sd25

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Tried that and was unsuccessful.
If you've already tried disconnecting and reconnecting the 12V battery and still seeing problems, then it sounds like it's time for a dealer visit to correct it.

The displays are pretty vital for operating the truck, so I'm sure they'll prioritize fixing yours.
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Ricks Lightning

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Mine is glitchy sometimes. Sometimes it’s black, freezes, no camera. Typically just shut the truck and it returns.

I know about disconnecting the 12- but what’s involved with a soft reset?
Can someone explain the steps?
Rick
 

TaxmanHog

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Mine is glitchy sometimes. Sometimes it’s black, freezes, no camera. Typically just shut the truck and it returns.

I know about disconnecting the 12- but what’s involved with a soft reset?
Can someone explain the steps?
Rick
Your local service shop can evaluate the issues and program the module if that's what is required.
 

Ford Motor Company

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Having issues with the display screen. Have tried all the tricks (key, soft reset and hard reset) none of it has helped. My screen is staying black not even the Ford logo when the car gets started.

Any other tips??
Hello! Send us a private message with your VIN and current mileage. Allow me to see what I can do to assist. Thanks!
 

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Carroll

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Hello! Send us a private message with your VIN and current mileage. Allow me to see what I can do to assist. Thanks!
Sent! Have an appointment scheduled for Oct 31 but in the meantime have no access to the controls for the radio, AC/heater or anything.
 

MTBAZ

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Did you check fuses?
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