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So I just self installed the HIS myself and have it working. I believe your truck needs to be at the 6.14 update though (which is when mine started to work). My system is not registered with Ford but I am now getting consistent transfer to the backup panel. The delta equipment works great. As...

Just for reference to help this sale, I purchased a system new in box from another member of the forum and was able to self install and get it working myself. Now I do have electrical knowledge, but any electrical contractor could install it and get it working. There is plenty of reference...

Mine still goes blank after about 1 second. Are you aware of anything you might have done to clear this condition?

That's a weird glitch. The latest OTA's have actually improved the home backup. Mine went from never having worked to working every time.

With customer satisfaction programs offered, it is impossible to tell if this was warranty or customer satisfaction, or just standard maintenance (or a combo of all).

In my 5000 mile road trip of almost all stops at Tesla superchargers I only encountered one station that was entirely full (Newton, MA off of I-90). In that case there was Chargepoint at the same location and I had only a minor annoyance of having to download yet another app with credit card...

So two weeks for me then. I get my updates 14 days after early access and 7 days after the first normal reports posted here.

Are you in Early Access? I am trying to figure out if I will get this in one week or two weeks.

Just for a reference data point, my system has began to work, and it is not registered with Ford at all. I don't have the green checkmark in the Ford pass app, nor do I see the HIS flash up on my energy.ford.com before going blank.

After installing the HIS system myself, I can pretty confidently say it is highly unlikely that any part of the Delta system is the issue, unless something was wired incorrectly. It looks like your system is working fine based on the solar going to the load as shown from M professional. Have...

I have tried on different computers and browsers, as well as my phone, from all different locations. No matter what the screen goes blank after flashing up the data for less than a second. I have never set a departure schedule up, so maybe there is something to that... I was happy that the...

New update. The system finally worked for the first time today. I have not changed anything except I recently received OTA 6.14 as well as ECG-24.2.5.6.2 - Vehicle Communication. It worked on the first and only try today. I am now going to move my solar over to my backup panel and install the...

How do you get this page to stay up? Mine flashes this screen then goes blank both on my computer and phone.

Edit: I did read through a lot of the early posts in this thread and assume it is basically the same issue as not having the green check mark on page 2 of the old Ford pass app... Does the system need to be "turned on" externally by Ford? Even though I have paired the truck with the FCSP, and...

Thanks. I actually think this might be my issue. I’ve successfully paired the station to the truck but the station doesn’t show enabled like yours and others. Any idea how this gets completed? Is it something Ford has to do? You can see mine is different.

Thank you for the info. I have gone through all those documents and paired the truck to the charger a few times. The last time went the best, but still no backup. Would you be able to confirm a couple items? Is there anywhere in your ford pass app that HIS shows up? My in truck app shows it...

Sorry to hear that I indirectly also broke your unit. My FCSP has always worked on my wifi without any issues. I can always connect to it via the fordpass app and the charge station pro app. I have re-paired the bluetooth connection several times. Today without any other bluetooth devices...

I thought I might have figured out the issue (neutral wire from inverter was not terminated to backup panel) but that did not fix it. I am wondering if it could be a communication issue between the inverter and CSP. Although the cable run is not long, I am not using twisted pair wires. There...

Before I go chasing bluetooth issues, can someone confirm 100% what the symptom is? When the power is on, or the charger is not plugged in I get the first screen. When I go to grid-down mode, and the cable is plugged in, I go to the second screen which is "preparing to provide power" Is this...

What are you looking at for external antenna? Does it have a connection to do that? Interestingly enough my charge station pro has worked great since owning the truck the last year and half.