Black Screens, Most Everything Unresponsive, Wouldn't Start

[USA EV]

Had a nice long drive of almost 200 miles with several stops. Got home with 49 miles range indicated. Opened frunk and unloaded the full bed over ~20 minutes. Frunk wouldn't close, opened door and screens were black. Tried starting truck and start button flashed green. Pressed brake and tried again, didn't start. LED for headlights was illuminated, but unresponsive to knob. Doors would not lock.

I hoped it was updating and left it alone. Approximately 10 minutes later we were still in the driveway and we heard it come back to life and the screens came on (passenger door was open). I got in and it started fine, but did give me two warnings, one for range low (due to 49 miles), and the other "Stop safely now"

I was able to dismiss both. There was no indication that there was still a reason to stop safely now and I was able to turn the truck around and pull up to the charger. It seemed like it would've let me drive away, and power wasn't reduced or anything.

It's been fine since, charged it a little, drove it a few times today, all normal. Didn't think to check 12V until researching for this post, today it reads 100% on the Ford site. (What I would expect after long drive.)

Anyway, just posting for the record.

Sponsored

 

[USA EV]

No notification of updates in the truck or in the app. Maybe my turn with bad battery modules is coming...

 

[Adventureboy]

No notification of updates in the truck or in the app. Maybe my turn with bad battery modules is coming...

It sounds like a 12v battery issue, not an HVB battery module. Pretty much all of the electrics (Screens, door locks etc. all run on 12V) I wonder if it got drained while you were unloading it and then it did a bit of a recovery when you left it alone for a bit. Lots of us have had to have the 12v battery replaced. If it does it again, I'd have the 12v battery tested for capacity.

 

[Ford Motor Company]

Had a nice long drive of almost 200 miles with several stops. Got home with 49 miles range indicated. Opened frunk and unloaded the full bed over ~20 minutes. Frunk wouldn't close, opened door and screens were black. Tried starting truck and start button flashed green. Pressed brake and tried again, didn't start. LED for headlights was illuminated, but unresponsive to knob. Doors would not lock.

I hoped it was updating and left it alone. Approximately 10 minutes later we were still in the driveway and we heard it come back to life and the screens came on (passenger door was open). I got in and it started fine, but did give me two warnings, one for range low (due to 49 miles), and the other "Stop safely now"

I was able to dismiss both. There was no indication that there was still a reason to stop safely now and I was able to turn the truck around and pull up to the charger. It seemed like it would've let me drive away, and power wasn't reduced or anything.

It's been fine since, charged it a little, drove it a few times today, all normal. Didn't think to check 12V until researching for this post, today it reads 100% on the Ford site. (What I would expect after long drive.)

Anyway, just posting for the record.

Hi there! Will you send us a message with your VIN and your local Ford dealer? I can look into things on my end.

 

[F150ROD]

Had a nice long drive of almost 200 miles with several stops. Got home with 49 miles range indicated. Opened frunk and unloaded the full bed over ~20 minutes. Frunk wouldn't close, opened door and screens were black. Tried starting truck and start button flashed green. Pressed brake and tried again, didn't start. LED for headlights was illuminated, but unresponsive to knob. Doors would not lock.

I hoped it was updating and left it alone. Approximately 10 minutes later we were still in the driveway and we heard it come back to life and the screens came on (passenger door was open). I got in and it started fine, but did give me two warnings, one for range low (due to 49 miles), and the other "Stop safely now"

I was able to dismiss both. There was no indication that there was still a reason to stop safely now and I was able to turn the truck around and pull up to the charger. It seemed like it would've let me drive away, and power wasn't reduced or anything.

It's been fine since, charged it a little, drove it a few times today, all normal. Didn't think to check 12V until researching for this post, today it reads 100% on the Ford site. (What I would expect after long drive.)

Anyway, just posting for the record.

Same happened to me a couple of months back….

Sponsored