Yeah I got the same notification. Let me know how it turns out --I'm going to schedule mine as well.Just got this recall notice. I wonder if this is linked to the Backup assist decal targeting?
i want to set mine up for a travel trailer, any idea on the tongue where you would locate that sensor housing assembly ?
We all have the sticker issue. Ford needs to send an over the air software update. You should have got the sensor however. I’d go back to the dealer and get it.
I think everyone with a 2021 F150 is having this issue. Ford is refusing to acknowledge it though. They'll pass you from one Customer Service section to another, then pass you off to a local dealer's Service Dept. who will either tell you they don't know or won't return your calls.
I had the recall update done at the dealership this week. The recall does not address the sticker issue. Service manager didn’t know about the sticker issue and didn’t have any knowledge of the next over the air update. As for the recall update, apparently it enables an alarm function you can set if someone disconnects the trailer.
In previous gen, it was an extra towing folder (about same dimension as manual) in the glove box, it came with 5 stickers. I am saving 2 to bring to my new '21 in case they give us the software update and stickers become scarce.
glad someone else is trying to find out what the hell is going on besides me. I got 3 trailers and dont want to buy 2 more sensorsI did a Google Scholar Search for the patent for the PTBA camera targeting system and read through it. This led me to look more closely at my particular set up. The hitch I had was an extended one, and the drop was 4" which put the angle of the tongue at a slightly downward angle taking the trailer off-level. My thinking was that maybe I pushed the target decal out of the camera range to target it. Today I picked up a shorter hitch with a 2" drop which brought the decal closer to the rear camera and perfectly level. Still doesn't go into calibration when I try to set it up with the decal option. Sorry no progress to report. The more firmly backs up my theory that it's a design flaw in the 2021 - SYNC4 and not user error. Here are some diagrams from the patent document that helped me think it through. The Patent document can be found here:
https://patentimages.storage.googleapis.com/8b/d9/ad/0116291bf297a9/US9374562.pdf
If anyone has a contact at Ford's Design Team that can address this problem it would help.
