BETA TESTING ......Fordpass not updating ?

[mr.Magoo]

I'm guessing it's not a widespread problem since people aren't posting about it, but my Fordpass app is having serious issues keeping up.

It could be that the 5.10 version caused it.

For example, it still says that the truck is running and that it was charged a week ago.
It's been off for 16hrs and I've charged it 3-4 times in the past week.

Remote "start" used to be more or less immediate, but now it takes forever, but it does it eventually so the connection (modem) isn't completely broken.

Thoughts ?

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[TaxmanHog]

What phone & OS ?

I'm on Samsung Galaxy S24U / Android

My Fordpass is Version 5.9.0,

How did you get to 5.10.0??????

 

[mr.Magoo]

Same, S24U Android 14.

5.10 part of the Beta program, released December 3rd.

 

[TaxmanHog]

Ahhhhhhhhhhhhhhhhhh .... then Ya'll should be reporting to the beta feedback channels

NOT

Discussing this issue publicly

 

[mr.Magoo]

Alright, switched to 5.09 same issue, can we talk a out it's now ?

 

[TaxmanHog]

Alright, switched to 5.09 same issue, can we talk a out it's now ?

Log out of the app.
Force Stop the app
Clear the Cache
Clear the data. (need to configure PAAK if using it)
Start app, log in test performance.

 

[Pioneer74]

Sounds like your TCU needs a reboot.

 

[mr.Magoo]

Sounds like your TCU needs a reboot.

Unplug 12V and let it sit for a while or is there something more elaborate involved?

@TaxmanHog I did try to log out, clear the cache and all that stuff as a part of the process without any luck.

 

[Pioneer74]

Unplug 12V and let it sit for a while or is there something more elaborate involved?

Or you could just pull the individual fuse for it.

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