range adjusted because trailer is connected, but i have no trailer connected

[husky10101]

When I start my ford lightning, it says says range adjusted because trailer is connected, but i have no trailer connected and truck says no trailer connected in the trailer menu. I have tried a few things suggested here like " Towing / Trailer menu select the no trailer option". I assume this is on the screen behind the steering wheel, not the large infomat screen. If so I don't see the no trailer option on my screen. Thanks

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[RickLightning]

When I start my ford lightning, it says says range adjusted because trailer is connected, but i have no trailer connected and truck says no trailer connected in the trailer menu. I have tried a few things suggested here like " Towing / Trailer menu select the no trailer option". I assume this is on the screen behind the steering wheel, not the large infomat screen. If so I don't see the no trailer option on my screen. Thanks

On the big screen, there is a Trailering app. Go in there.

Were you trailering recently?

 

[husky10101]

Yes for 10 miles, bought a 400 lb aluminum trailer. Won't be towing it with the Lightning, I have an F150 diesel. Looked and don't see a trailering app in the big screen. Will look again, must be there

 

[husky10101]

Thanks was looking on the screen that has vehicle, software, etc. Not the app screen. Have a towing app and had to hit No Active Trailer. Seems dumb I have to do this. My 2018 King Ranch 3.0 diesel is smarter than the lightning, it knows when I unplug the trailer. All is good!

 

[RickLightning]

Thanks was looking on the screen that has vehicle, software, etc. Not the app screen. Have a towing app and had to hit No Active Trailer. Seems dumb I have to do this. My 2018 King Ranch 3.0 diesel is smarter than the lightning, it knows when I unplug the trailer. All is good!

Make sure you unplug trailer while the truck is on. Then, double check it.

 

[Runaway Tractor]

Make sure you unplug trailer while the truck is on. Then, double check it.

This is the problem. You need to unplug the trailer while the truck is still turned on in order for it to recognize the action of unplugging the trailer. If you unplug the trailer with the truck turned off, despite the truck, knowing that the trailer is not plugged in, it will never change the range estimate. This is a bug in the code. That Ford has not fixed yet. It's stupid.

Now that you're already in this situation, the solution is you have to go plug the trailer in and then unplug it again while the truck is turned on.

 

[husky10101]

Hit No Active Trailer and it took care of the issue. If I ever have the trailer on the PU again I will take the advice and unplug with the truck on. Thanks

 

[Heliian]

the solution is you have to go plug the trailer in and then unplug it again while the truck is turned on.

No, as posted above, you can select "no active trailer" in the the trailering menu.

 

[asten]

Make sure you unplug trailer while the truck is on. Then, double check it.

I had the complete opposite experience. I left it on, and it caused this hiccup. In another thread a user suggested that I turn the truck off and then disconnect and that fixed my issue. This has now worked twice for me.

 

[RickLightning]

I had the complete opposite experience. I left it on, and it caused this hiccup. In another thread a user suggested that I turn the truck off and then disconnect and that fixed my issue. This has now worked twice for me.

I read that if you pat your head and rub your stomach at the same time, it might also work...

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