NY Cowboy
Well-known member
Installed the new Retrax Pro XR on my 2021 F-150 Lariat with short bed this week. Installation was straight forward and took two of us about hour & half or so and we were not trying for speed records. Note bed has factory spray in liner and that did not appear to be an issue at all.
The drivers side plastic plug that holds one of two drain tubes did not fit as tight as the passenger side, but it should be ok. I will keep an eye on it. I am in Miami, FL and we are in the dry season so have not had much rain yet to check on any water getting in but will report such once it rains hard enough to know either way. I have not yet put on the tailgate weather seal I ordered but will try to do that today. As far as noise goes, I don't hear a thing, no rattle, no vibrations, etc. Fit is perfect and easily slides open/closed and locks virtually in any position which I really like about this brand/model among its other capabilities.
Last but not least, the Retrax looks very nice on my new truck too, it certainly does not take away anything in how the truck looks. I also like the matt black finish vs. a glossy finish. Additionally, it comes with a Retrax factory lifetime warranty. This model has the T slot track just in case in the future I would add any additional racks, which I am not at this time but a good option to have.
Now for how the order/purchase process went. I ordered from AutoAnyting.com. Seemed like most sellers were selling at the same discounted price but AutoAnything.com had a price match guarantee for one year. That made sense to me, therefore I ordered it from them.
The next day after ordering I received an email from "AutoAccessoriesGarage.com" with a slightly lower price. They saw that I left one in their "Shopping Cart" but not place the order, so they enticed me with a new lower price of less than $100. I was not concerned even though I had placed the order with AutoAnything.com the day before. So, I emailed AutoAnyting with a copy of the email and special price shown and after multiple emails from me they finally got back to me saying they would NOT price match as it was not an "advertised price". That I could return it when it arrives for 20% restocking fee "WOW"! Well that level of customer service is simply unacceptable and will not be ordering anything from them or recommending them in the future. IMHO they should have honored their price match guarantee which would have only saved me $92.89, this would have included the difference in tax too. It was not game changer but for that amount of savings it was worth sending the info. So, beware that AutoAnything.com does NOT honor their price match even when lower price come in from their competition in writing.
Overall,
I am very happy with Retrax Pro XR and would expect it to give me many years of service. I have posted a few photos of it closed on my truck.
The drivers side plastic plug that holds one of two drain tubes did not fit as tight as the passenger side, but it should be ok. I will keep an eye on it. I am in Miami, FL and we are in the dry season so have not had much rain yet to check on any water getting in but will report such once it rains hard enough to know either way. I have not yet put on the tailgate weather seal I ordered but will try to do that today. As far as noise goes, I don't hear a thing, no rattle, no vibrations, etc. Fit is perfect and easily slides open/closed and locks virtually in any position which I really like about this brand/model among its other capabilities.
Last but not least, the Retrax looks very nice on my new truck too, it certainly does not take away anything in how the truck looks. I also like the matt black finish vs. a glossy finish. Additionally, it comes with a Retrax factory lifetime warranty. This model has the T slot track just in case in the future I would add any additional racks, which I am not at this time but a good option to have.
Now for how the order/purchase process went. I ordered from AutoAnyting.com. Seemed like most sellers were selling at the same discounted price but AutoAnything.com had a price match guarantee for one year. That made sense to me, therefore I ordered it from them.
The next day after ordering I received an email from "AutoAccessoriesGarage.com" with a slightly lower price. They saw that I left one in their "Shopping Cart" but not place the order, so they enticed me with a new lower price of less than $100. I was not concerned even though I had placed the order with AutoAnything.com the day before. So, I emailed AutoAnyting with a copy of the email and special price shown and after multiple emails from me they finally got back to me saying they would NOT price match as it was not an "advertised price". That I could return it when it arrives for 20% restocking fee "WOW"! Well that level of customer service is simply unacceptable and will not be ordering anything from them or recommending them in the future. IMHO they should have honored their price match guarantee which would have only saved me $92.89, this would have included the difference in tax too. It was not game changer but for that amount of savings it was worth sending the info. So, beware that AutoAnything.com does NOT honor their price match even when lower price come in from their competition in writing.
Overall,
