Warranty and recall work

[FANTIEPEI1]

Many dealers eliminated loaners due to liability. Ford provides them for recalls, and some other repairs, at their discretion. Shouldn't be a surprise to not get one for those that research before buying.

As to getting an EV, until the past year there weren't any. Months ago Ford gave dealers incentives to convert Mach-E stock to loaners.

well my truck was in for a recall items so and still didn't get a loaner. Its common practice

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[RickLightning]

well my truck was in for a recall items so and still didn't get a loaner. Its common practice

Many people don't differentiate between recalls, TSBs, and CSPs.

 

[husky10101]

What is it when your lightning or Mache is in a dealership for warranty or recall work, and they need to provide you
with a rental it isn't an electric vehicle.

We invested in 2 ev's (lightning and Mache) and the dealership can only provide an ice vehicle.

That is ridiculous in my opinion. When we owned a Tesla a Tesla was provided if our vehicle was in the shop.

Is anyone else having the same situation?

Tesla provides an EV (Tesla) s a loaner because they don't make an ICE vehicle.

 

[Fast87t]

My truck was an early build 22 Lariat SR and had all the CSP and Recall issues.
Every time Except one I ended up with a gas vehicle Loaner.
On CSP's they don't provide loaner vehicles at the dealers because Ford does not reimburse them.
The CSP involving the HVB battery software update detected a bad battery module #2 the next day basically, the update was done I took my truck home, and the next day the truck through a reduced power code and I limped it back to the dealer.
I was given a brand new F150 XLT Ecoboost 2.7 for a month.
My problem is I spent out of-pocket $65 a week going to work and errands with it.
Ford should but, will not reimburse us for gas costs ugh!
My lightning cost that a month to run on electricity home charging.

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