Some tips on shipping found on the WWW
(another Lightning enthusiast forum)
SHIPPING
Now our Lightning is built, next we wait for shipping. There are two ways units leave the factory, by Rail or by Convoy (18 wheeler car hauler). Your window sticker will show which way your Lightning leaves.
Generally, Convoy is within a few states of Michigan, Rail is the rest of the country. Your Lightning can leave the shipping yard quick, or it can sit there a while. It seems lately Convoy is sitting a bit, there are trucker shortages really hurting the industry. Rail will ship to a regional rail yard, and sit there until there is a Convoy full to send to your dealer or region.
Once your Lightning ships you may get another email from Ford notifying you with delivery estimates. These estimates can be way off sometimes, your dealer should be able to tell you how long shipping usually takes to them.
BY CONVOY
https://palsapp.com - Your Dealer Will Need to Log In (Most of us are Locked Out)
But There is a Hack (Thanks to GoGoGadgetTruck & Vandy1981):
To Follow Convoy:
Hacking Palsapp to allow VIN search using any Browser without Log In:
Navigate to https://palsapp.com/
CTRL-SHIFT-I (or J) to Bring Up Developer Console
Reload Webpage
Choose "Console" Menu at Top of Developer Console
At Blue Curser Paste:
Javascript:
document.getElementById("custom-search-input").parentElement.removeAttribute("hidden");
And then a VIN Search Bar will Open on the Palsapp Page.
BY RAIL
If you are going by Rail, it’s much more complicated and you will need information only your dealer can provide. Your Lightning may travel via Rail, then Convoy, then Rail again depending on your location so it gets complicated.
To track Rail you will need your dealer to give you the rail car number your Lightning is sitting in, or have them track it for you. Dealers have the ability to track it and see the rail car number in the Vehicle Visibility system. The rail car number should also populate on your DORA after shipping out.
First you will need the rail car letters and numbers. It is on the visibility report or DORA which is from the dealership. You MAY be able to get it from the SVT people but they seem often in a cranky mood and may tell you to get it from the dealer.
There are two major rail companies.
CSX is everything East of the Mississippi
UP is everything West of the Mississippi
But they all start out on CSX so once they have it in their system they will follow it all the way.
So, how do you track your Lightning on a railcar? This will be much easier if your dealer does it. You may have to educate him on the process!
First and most important. Never talk to live personnel at the railroad! Only use automated phone system. If it attempts to transfer you to a live person please hang up. The railcar information we are provided by is given as a courtesy and if we call live personnel we may lose the access and ability to track.
CSX
1. Call the CSX 1-800-235-2352
2. When prompted for location or weight, press "1" on your phone for location.
3. When prompted for the car initials, say CN (or whatever initials you have) then wait for the next prompt.
4. When prompted for the car number, say 907048 (or whatever your number is)
5. When prompted for next car say DONE.
6. That's it; enjoy your updated status report.
Union Pacific
1. Call UP at 1 800 877-5123
2. Follow phone prompts for Trace
3. Say the railcar number complete and clearly. Example CN123456 all together
4. Listen for your update
NS Norfolk Southern
1. Call 800-635-5768
2. Press 2.
3. Press 2.
4. Enter the letters on the numeric keypad then press #. As in: TTGX will be 8849
5. Enter the numbers then press #. It wasn't taking my voice prompts but typing worked.
Good Luck To All! And Share Your Fun With All of Us Who Are Still Waiting!
(another Lightning enthusiast forum)
SHIPPING
Now our Lightning is built, next we wait for shipping. There are two ways units leave the factory, by Rail or by Convoy (18 wheeler car hauler). Your window sticker will show which way your Lightning leaves.
Generally, Convoy is within a few states of Michigan, Rail is the rest of the country. Your Lightning can leave the shipping yard quick, or it can sit there a while. It seems lately Convoy is sitting a bit, there are trucker shortages really hurting the industry. Rail will ship to a regional rail yard, and sit there until there is a Convoy full to send to your dealer or region.
Once your Lightning ships you may get another email from Ford notifying you with delivery estimates. These estimates can be way off sometimes, your dealer should be able to tell you how long shipping usually takes to them.
BY CONVOY
https://palsapp.com - Your Dealer Will Need to Log In (Most of us are Locked Out)
But There is a Hack (Thanks to GoGoGadgetTruck & Vandy1981):
To Follow Convoy:
Hacking Palsapp to allow VIN search using any Browser without Log In:
Navigate to https://palsapp.com/
CTRL-SHIFT-I (or J) to Bring Up Developer Console
Reload Webpage
Choose "Console" Menu at Top of Developer Console
At Blue Curser Paste:
Javascript:
document.getElementById("custom-search-input").parentElement.removeAttribute("hidden");
And then a VIN Search Bar will Open on the Palsapp Page.
BY RAIL
If you are going by Rail, it’s much more complicated and you will need information only your dealer can provide. Your Lightning may travel via Rail, then Convoy, then Rail again depending on your location so it gets complicated.
To track Rail you will need your dealer to give you the rail car number your Lightning is sitting in, or have them track it for you. Dealers have the ability to track it and see the rail car number in the Vehicle Visibility system. The rail car number should also populate on your DORA after shipping out.
First you will need the rail car letters and numbers. It is on the visibility report or DORA which is from the dealership. You MAY be able to get it from the SVT people but they seem often in a cranky mood and may tell you to get it from the dealer.
There are two major rail companies.
CSX is everything East of the Mississippi
UP is everything West of the Mississippi
But they all start out on CSX so once they have it in their system they will follow it all the way.
So, how do you track your Lightning on a railcar? This will be much easier if your dealer does it. You may have to educate him on the process!
First and most important. Never talk to live personnel at the railroad! Only use automated phone system. If it attempts to transfer you to a live person please hang up. The railcar information we are provided by is given as a courtesy and if we call live personnel we may lose the access and ability to track.
CSX
1. Call the CSX 1-800-235-2352
2. When prompted for location or weight, press "1" on your phone for location.
3. When prompted for the car initials, say CN (or whatever initials you have) then wait for the next prompt.
4. When prompted for the car number, say 907048 (or whatever your number is)
5. When prompted for next car say DONE.
6. That's it; enjoy your updated status report.
Union Pacific
1. Call UP at 1 800 877-5123
2. Follow phone prompts for Trace
3. Say the railcar number complete and clearly. Example CN123456 all together
4. Listen for your update
NS Norfolk Southern
1. Call 800-635-5768
2. Press 2.
3. Press 2.
4. Enter the letters on the numeric keypad then press #. As in: TTGX will be 8849
5. Enter the numbers then press #. It wasn't taking my voice prompts but typing worked.
Good Luck To All! And Share Your Fun With All of Us Who Are Still Waiting!
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