✅ 5/16 Lightning Build Week Group

[Steve 22 Lightning]

My truck has arrived today !! It may be only two days late now I'm OK with that . My salesman is trying to get it prepped, so I can pick it up later today .

 

[Steve 22 Lightning]

One more thing is that the tracker only shows built not shipped.

 

[thegangler]

One more thing is that the tracker only shows built not shipped.

Awesome, congrats! Mind if I borrow a few chips?

 

[Stuff]

when did your shipped?

The ship date was 5/31 and the original estimate of delivery was 6/27-7/3

 

[V8BoatBuilder]

Email came through this morning and Ford chat confirms that mine was "Shipped." Texted my salesman and he said "Currently In Storage."

At this point is a crazy game of "it may come tomorrow, it may come end of month!"

 

[Brandonhatch]

Congrats! I got placed on chip hold yesterday, so I'm going to have to live vicariously through you for the moment.

How did you find out you were placed on chip hold? Has your truck shipped? Mine was shipped and is at the local train yard but I am starting to wonder if it is being held there until a chip arrives. Read something somewhere that Ford is shipping trucks that don't have all the chips.

 

[frautumn]

Mine was shipped and is at the local train yard

What was your blend and build dates? Mine were 5/18 and 5/31, but Ford Chat tells me it's last updated location was Ramp 59 on 5/31, so I too am wondering if I'm on chip hold. I got a shipped email on 6/6, so hopefully it's on a train and they just forgot to update the location?

 

[Brandonhatch]

What was your blend and build dates? Mine were 5/18 and 5/31, but Ford Chat tells me it's last updated location was Ramp 59 on 5/31, so I too am wondering if I'm on chip hold. I got a shipped email on 6/6, so hopefully it's on a train and they just forgot to update the location?

My blend date was 5/16. My ship date was 6/2. It is at the local train yard but hasn’t been unloaded.

 

[frautumn]

It is at the local train yard but hasn’t been unloaded.

Ah, I misinterpreted local train yard to mean local to Dearborn, that's where mine last updated (over 2 weeks ago).

 

[run4tacos]

How did you find out you were placed on chip hold? Has your truck shipped? Mine was shipped and is at the local train yard but I am starting to wonder if it is being held there until a chip arrives. Read something somewhere that Ford is shipping trucks that don't have all the chips.

My rough basic timeline, I may be off a day from the beginning
6/8 - Ford chat tells me the truck was built 5/21 and was in transit and last seen at Junction Point Gibson Yard, in Indiana. No known rail car number. No known ETA
6/9 - Ford tells me truck was last seen at Blue Island, Il, no rail car, No known ETA
6/10 - Ford tells me truck was still last at Blue Island, but now they see a rail car number TTGX953778. No known ETA

Now that I have a rail car I start tracking using the CSX rail phone number..

6/10 pm the rail car is near Kansas City traveling on BNSF
6/11 am the rail car is traveling through Oklahoma and Texas
6/11 (10pm) rail car reaches Clovis, NM. Since reaching Clovis there has been no movement on the rail car.

6/13 - I reach out to Ford to check on the status of the vehicle to see what location their systems say, because I have a suspicion their tracking only updates on particular occasions. Ford indicates that the truck was still last seen in Blue Island, Il. Except now they don't have a rail car number and now there is a chip hold at plant.

6/13 pm - I reach out to Ford chat again to get ask if the truck is really shipped if there was a chip hold. They reconfirmed that it did ship and that it is likely headed either back to the plant to have the chips dealt with, another plant/Ford facility or to the dealer to have the chips installed there. She didn't have further visibility than that.


Here is what I think has happened...

I don't think these trucks that are on chip hold didn't have chips installed. I think they've found that there may be a bad set of chips after some quality control checks and identified some trucks that need to have their chips replaced.

In my particular case they may have identified one bad set of chips and then started investigating other batches. While they were doing that investigation my truck shipped, because it was a known good. After that point Ford may have found other bad batches that impacted and put my truck on hold. I think they may have had logistics pull the rail car off to the yard while they figure out where to send it. Of course all of this is dependent on my truck being on that rail car to begin with.

 

[GDN]

My rough basic timeline, I may be off a day from the beginning
6/8 - Ford chat tells me the truck was built 5/21 and was in transit and last seen at Junction Point Gibson Yard, in Indiana. No known rail car number. No known ETA
6/9 - Ford tells me truck was last seen at Blue Island, Il, no rail car, No known ETA
6/10 - Ford tells me truck was still last at Blue Island, but now they see a rail car number TTGX953778. No known ETA

Now that I have a rail car I start tracking using the CSX rail phone number..

6/10 pm the rail car is near Kansas City traveling on BNSF
6/11 am the rail car is traveling through Oklahoma and Texas
6/11 (10pm) rail car reaches Clovis, NM. Since reaching Clovis there has been no movement on the rail car.

6/13 - I reach out to Ford to check on the status of the vehicle to see what location their systems say, because I have a suspicion their tracking only updates on particular occasions. Ford indicates that the truck was still last seen in Blue Island, Il. Except now they don't have a rail car number and now there is a chip hold at plant.

6/13 pm - I reach out to Ford chat again to get ask if the truck is really shipped if there was a chip hold. They reconfirmed that it did ship and that it is likely headed either back to the plant to have the chips dealt with, another plant/Ford facility or to the dealer to have the chips installed there. She didn't have further visibility than that.


Here is what I think has happened...

I don't think these trucks that are on chip hold didn't have chips installed. I think they've found that there may be a bad set of chips after some quality control checks and identified some trucks that need to have their chips replaced.

In my particular case they may have identified one bad set of chips and then started investigating other batches. While they were doing that investigation my truck shipped, because it was a known good. After that point Ford may have found other bad batches that impacted and put my truck on hold. I think they may have had logistics pull the rail car off to the yard while they figure out where to send it. Of course all of this is dependent on my truck being on that rail car to begin with.

Wow - quite the ordeal, but very insightful. I'd check with your dealer to see if it arrived. I truly wish they would continue shipping all of the trucks - get them to their destination and overnight the parts to the dealers when they arrive. Let it be fixed locally. That would save me probably 2 weeks in getting the truck shipped after retrofit.

I really want to save my interest rate, and of course i just want my truck that is sitting in a lot getting dirty.

 

[Brandonhatch]

My rough basic timeline, I may be off a day from the beginning
6/8 - Ford chat tells me the truck was built 5/21 and was in transit and last seen at Junction Point Gibson Yard, in Indiana. No known rail car number. No known ETA
6/9 - Ford tells me truck was last seen at Blue Island, Il, no rail car, No known ETA
6/10 - Ford tells me truck was still last at Blue Island, but now they see a rail car number TTGX953778. No known ETA

Now that I have a rail car I start tracking using the CSX rail phone number..

6/10 pm the rail car is near Kansas City traveling on BNSF
6/11 am the rail car is traveling through Oklahoma and Texas
6/11 (10pm) rail car reaches Clovis, NM. Since reaching Clovis there has been no movement on the rail car.

6/13 - I reach out to Ford to check on the status of the vehicle to see what location their systems say, because I have a suspicion their tracking only updates on particular occasions. Ford indicates that the truck was still last seen in Blue Island, Il. Except now they don't have a rail car number and now there is a chip hold at plant.

6/13 pm - I reach out to Ford chat again to get ask if the truck is really shipped if there was a chip hold. They reconfirmed that it did ship and that it is likely headed either back to the plant to have the chips dealt with, another plant/Ford facility or to the dealer to have the chips installed there. She didn't have further visibility than that.


Here is what I think has happened...

I don't think these trucks that are on chip hold didn't have chips installed. I think they've found that there may be a bad set of chips after some quality control checks and identified some trucks that need to have their chips replaced.

In my particular case they may have identified one bad set of chips and then started investigating other batches. While they were doing that investigation my truck shipped, because it was a known good. After that point Ford may have found other bad batches that impacted and put my truck on hold. I think they may have had logistics pull the rail car off to the yard while they figure out where to send it. Of course all of this is dependent on my truck being on that rail car to begin with.

Wow! That's crazy. Hope that resolves quickly! Who did you call? What number? I want to call them.

 

[run4tacos]

Wow - quite the ordeal, but very insightful. I'd check with your dealer to see if it arrived. I truly wish they would continue shipping all of the trucks - get them to their destination and overnight the parts to the dealers when they arrive. Let it be fixed locally. That would save me probably 2 weeks in getting the truck shipped after retrofit.

I really want to save my interest rate, and of course i just want my truck that is sitting in a lot getting dirty.

It hasn't arrived at the dealer, but I'm hoping it magically appears there at this point sending it to the dealer would make the most sense rather than shipping it back to the plant. Also assuming this an issue with bad chips, I'm also hoping that maybe they are being over zealous on this chip hold and holding everything that hasn't shipped until they know absolutely what is good and what is bad.

I can be patient, but I got this truck so I could camp more easily with my 6 year old and just don't want to lose the main camping season. Honestly, I think he wants this thing more than me.

 

[run4tacos]

Wow! That's crazy. Hope that resolves quickly! Who did you call? What number? I want to call them.

For Ford, I'm just using the chat function on the support page of Ford's website.
For rail car info it is 1-800-235-2352

Your dealer should have the same info I got from Ford chat on their vehicle visibility report. I've just been going to Ford, because they are more helpful than my dealer is. I really like my dealer and we've built a good relationship, but getting info out of him is sometimes a pain.

 

[Brandonhatch]

For Ford, I'm just using the chat function on the support page of Ford's website.
For rail car info it is 1-800-235-2352

Your dealer should have the same info I got from Ford chat on their vehicle visibility report. I've just been going to Ford, because they are more helpful than my dealer is. I really like my dealer and we've built a good relationship, but getting info out of him is sometimes a pain.

Oh interesting. I have been using the chat feature online, but they don't give me any more detail. They just keep telling me my scheduled delivery is 6/24-6/30. No additional granularity.

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