Sponsored

Car Scanner Pro Issue

BSull

Well-known member
First Name
Robert
Joined
Jun 29, 2023
Threads
18
Messages
201
Reaction score
122
Location
Mesa, AZ
Vehicles
Corvette, F150 Lighnting, Mercedes GLC300
Occupation
retired
Purchased the forever license for car scanner ELM Pro. Lately I've been getting "available in pro version" alternating with the data about 1 second cycle. The app even says car scanner pro in the title bar. Anybody else have this issue?
Sponsored

 

fvineyard

Well-known member
First Name
Frank
Joined
Jan 19, 2024
Threads
2
Messages
105
Reaction score
104
Location
Virginia, US
Vehicles
2023 F150 Lightning XLT ER, 2023 Hyundai IONIQ 5
Occupation
IT Manager
No issues with Pro version for me. Maybe try Contact Developer option in the Settings Menu. There is an option for Purchase Related issue as one of the choices there so I would bet money this has happened to others if it rates having a distinct menu option :)
 
OP
OP

BSull

Well-known member
First Name
Robert
Joined
Jun 29, 2023
Threads
18
Messages
201
Reaction score
122
Location
Mesa, AZ
Vehicles
Corvette, F150 Lighnting, Mercedes GLC300
Occupation
retired
No issues with Pro version for me. Maybe try Contact Developer option in the Settings Menu. There is an option for Purchase Related issue as one of the choices there so I would bet money this has happened to others if it rates having a distinct menu option :)
Did that, reply was to force close the app then try again. I had already done that but will do as requested.
 

fvineyard

Well-known member
First Name
Frank
Joined
Jan 19, 2024
Threads
2
Messages
105
Reaction score
104
Location
Virginia, US
Vehicles
2023 F150 Lightning XLT ER, 2023 Hyundai IONIQ 5
Occupation
IT Manager
The only other suggestion I can make (and you may have done this already too) is force close, clear data and clear cache. If that does not work I have no other ideas. Well, maybe uninstall and reinstall after that.
 

ryry

Member
First Name
Ryan
Joined
Dec 19, 2023
Threads
1
Messages
20
Reaction score
6
Location
Nashville
Vehicles
Lightning Lariat ER
I had the same issue. I had to delete the app and reinstall and it resolved the problem.
 

Sponsored
OP
OP

BSull

Well-known member
First Name
Robert
Joined
Jun 29, 2023
Threads
18
Messages
201
Reaction score
122
Location
Mesa, AZ
Vehicles
Corvette, F150 Lighnting, Mercedes GLC300
Occupation
retired
I force closed the app again, restarted phone, disconnect OBD sensor. Turned everything back on and Car Scanner worked. Problem solved, “if in doubt, reboot”
 

fvineyard

Well-known member
First Name
Frank
Joined
Jan 19, 2024
Threads
2
Messages
105
Reaction score
104
Location
Virginia, US
Vehicles
2023 F150 Lightning XLT ER, 2023 Hyundai IONIQ 5
Occupation
IT Manager
Glad you figured it out and shared the fix in case it might help others too :)
Sponsored

 
 





Top