KennyB123
Well-known member
- First Name
- Ken
- Joined
- Jan 23, 2022
- Threads
- 2
- Messages
- 106
- Reaction score
- 123
- Location
- San Antonio, TX
- Vehicles
- Ford F150 Lightning
- Thread starter
- #1
I took a 530 mile road trip from the Detroit, MI area to the DC Metro area yesterday. I needed to charge twice.
Before leaving my house, I double checked the status of my two charging stops. First stop - Electrify America on the Ohio Turnpike. Lo and behold, the entire site is down. No wait, all 3 sites along the Ohio Turnpike are down.
Panicking, I found an EVgo very close by. It was a Flying J gas station. Shows fully online all the way there, 4 open chargers. NONE WORK. Placed a call to EVgo customer service, she verifies they are not working, and she can't fix it remotely. I had to break the news to a nice lady in an Ioniq5, who was dealing with the exact same issues, just traveling in the opposite direction.
Thankfully, I had enough range to make it to the Cleveland area, and was able to charge at an EVgo / Ultium charger at another Flying J.
Next planned stop - Cranberry, PA outside of Pittsburgh. 3 of 4 are online. As I'm getting closer, a second charger goes offline. I'm watching the app as one opens up and immediately goes busy. I realize I'll be in a line if I go there.
Found an EVgo in McCandless in a shopping center. The two 350s are in use, the 100kw gives me 31. Thankfully, as I was going to plug in at a different 100, the 350 opened up.
If you've made it this far, here's my theory. On July 3rd and July 4th, the networks got HAMMERED, and between the holiday, the weekend, and a lack of technicians, they weren't able to bring all these chargers back online. Thoughts?
Oh, and I didn't mention the insane number of other EA locations that were partly down or fully down. So frustrating.
Of course, had I gotten my free Tesla DC adapter when I was supposed to, I wouldn't have had all these issues.
EDIT: Just noticed there was a 16 stall Tesla site in a perfect spot outside Pittsburgh, all with magic docks. FML. I'll use it on the way back.
Before leaving my house, I double checked the status of my two charging stops. First stop - Electrify America on the Ohio Turnpike. Lo and behold, the entire site is down. No wait, all 3 sites along the Ohio Turnpike are down.
Panicking, I found an EVgo very close by. It was a Flying J gas station. Shows fully online all the way there, 4 open chargers. NONE WORK. Placed a call to EVgo customer service, she verifies they are not working, and she can't fix it remotely. I had to break the news to a nice lady in an Ioniq5, who was dealing with the exact same issues, just traveling in the opposite direction.
Thankfully, I had enough range to make it to the Cleveland area, and was able to charge at an EVgo / Ultium charger at another Flying J.
Next planned stop - Cranberry, PA outside of Pittsburgh. 3 of 4 are online. As I'm getting closer, a second charger goes offline. I'm watching the app as one opens up and immediately goes busy. I realize I'll be in a line if I go there.
Found an EVgo in McCandless in a shopping center. The two 350s are in use, the 100kw gives me 31. Thankfully, as I was going to plug in at a different 100, the 350 opened up.
If you've made it this far, here's my theory. On July 3rd and July 4th, the networks got HAMMERED, and between the holiday, the weekend, and a lack of technicians, they weren't able to bring all these chargers back online. Thoughts?
Oh, and I didn't mention the insane number of other EA locations that were partly down or fully down. So frustrating.
Of course, had I gotten my free Tesla DC adapter when I was supposed to, I wouldn't have had all these issues.
EDIT: Just noticed there was a 16 stall Tesla site in a perfect spot outside Pittsburgh, all with magic docks. FML. I'll use it on the way back.
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