Powertrain Malfunction/ Reduced Power

[Mike37]

Got the dreaded orange wrench this evening after meeting my wife for dinner. Also had a strange clicking noise coming from near the charge port. Was able to travel home at normal speed.. I am charging now, with blue ring.

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[GoodSam]

Got the dreaded orange wrench this evening after meeting my wife for dinner. Also had a strange clicking noise coming from near the charge port. Was able to travel home at normal speed.. I am charging now, with blue ring.

FordPass showing Power Malfunction / Reduced Power? , like only 57% available power? See the HV Battery Electrode Misalignment thread as well, and check your VIN for that Safety Recall 25S18.
https://www.f150lightningforum.com/forum/threads/hv-battery-electrode-misalignment.25331/

 

[Mike37]

FordPass showing Power Malfunction / Reduced Power? , like only 57% available power? See the HV Battery Electrode Misalignment thread as well, and check your VIN for that Safety Recall 25S18.
https://www.f150lightningforum.com/forum/threads/hv-battery-electrode-misalignment.25331/

Where can I check my VIN?

 

[GoodSam]

Where can I check my VIN?

See the battery electrode thread, there is a link that is for accessing your ford.com account. Should be https://www.ford.com/support/recalls/

 

[Mike37]

See the battery electrode thread, there is a link that is for accessing your ford.com account. Should be https://www.ford.com/support/recalls/

I’m not showing any recalls at this time.

 

[Cadence]

Hey there, bought a 23 xlt er last April and have loved the truck overall/so far. Have put 27,000 miles on since. Two days ago the orange wrench showed up with powertrain malfunction, service soon. Call local dealer/shop where it was purchased, can't see it until April 6, then probably at least another month for parts(just guessing by reading all threads I could find)
No loaners. I called the 1-800 on ford pass to open up a claim and ask about rental reimbursement. They said yes, but has anyone on here been through this, I'm looking at potentially 3 months without my truck. How fast/slow is the reimbursement process, and now my faith in Ford is out the window.
I live in Montana, everything tech moves slow out here. Also, shop guy I spoke with told me to go ahead and keep driving until he can get me in next month. Noticed this morning that cabin heater does not work. Without the seat heaters It would be too cold inside to drive it. Any info would be greatly appreciated
Thanks

 

[GoodSam]

Hey there, bought a 23 xlt er last April and have loved the truck overall/so far. Have put 27,000 miles on since. Two days ago the orange wrench showed up with powertrain malfunction, service soon. Call local dealer/shop where it was purchased, can't see it until April 6, then probably at least another month for parts(just guessing by reading all threads I could find)
No loaners. I called the 1-800 on ford pass to open up a claim and ask about rental reimbursement. They said yes, but has anyone on here been through this, I'm looking at potentially 3 months without my truck. How fast/slow is the reimbursement process, and now my faith in Ford is out the window.
I live in Montana, everything tech moves slow out here. Also, shop guy I spoke with told me to go ahead and keep driving until he can get me in next month. Noticed this morning that cabin heater does not work. Without the seat heaters It would be too cold inside to drive it. Any info would be greatly appreciated

Hopefully not 3 months. Cannot Ford BEV or dealer tech see the DTC's set remotely for pre-planning? There have been some coolant problems, leaks, bad valving, so it might not be a battery module. Do you have any reduction in available power, like only 57% available? Check your coolant level. Get a plug-in 12Vdc or 120Vac heater for the cabin? Maybe a hair dryer for the defrosting! Watch out for cracking the windshield with temperature extremes!

 

[Cadence]

Thanks GoodSam,
I am going to check coolant levels, as this seems to be more of the problem? ...and i have a month to wait for service. The wrench turned off on my way home today, cabin heat came on. Completely lost any faith i had with Ford dealer/service etc. If it wasn't for this free forum and everyone in it, we would be screwed.
John

 

[BlueLightning]

Well took mine in for the fourth time for same fault…

they finally called today and said they found issue and have to replace electrical item under frunk that regulates power to the high voltage batteries. Major job so they say…

 

[Cadence]

Sorry to hear, hope yours is not as hard as they say. Thanks for the info, please update when you know.
Thanks a bunch,
John

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