Acceleration Hesitation

[Heliian]

I would look at the contactors.

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[Maxx]

You beat me to it. I was going to say something along the lines of "I wish mine did, then I wouldn't beat on the peddle like it stole something from me". With no traffic this week, I'm getting home with a lot fewer miles

I am not exaggerating. I am getting old and I really do feel blood rushing out of my head at maximum acceleration. I used to have a street bike with 2.6 0-60 when I was younger and had no problem with that but now 3.9 seem to be my limit. With ICE the max torque happens in a shorter time. This thing keeps pulling until I feel like I may really pass out. Even though an F16 pilot would laugh at me passing out at 0.7 g and I have not yet but I feel like I could if I had enough runway. So now to protect, myself, others, the battery and the tires, I only accelerate at the rate I need and rarely at the maximum rate. Even when I need to put a youngster in a sport ICE car in his place, I keep him behind by a few feet instead of totally wiping the floor with him. It is actually more fun that way too.

 

[TaxmanHog]

I used to have a street bike with 2.6 0-60 when I was younger and had no problem with that but now 3.9 seem to be my limit.

I'm missing racing this season while working on a engine rebuild project, but when she is ready, looking forward to best ET: 9.661 @ 134.12 mph & 60ft 1.394 on a 2006 Harley VRXSE Destroyer.

Now back on topic, erratic / hesitation might be rooted in the high voltage contactors, but only the technicians will know for certain.

 

[moder8tor]

Is your case# at Ford with the BEV team? If not, call them and get the BEV team on it.

yep, that case is with the BEV team. I have been feeding them information but I have no response from them for a full week now. Back to driving the F250 for the foreseeable future.

 

[moder8tor]

9 days now at the dealer. ford came back once to dealer to try to test some things. It had no effect. Dealer and ford appear to not have a clue what is the cause of the problem. I have a really bad feeling about this. Maybe my Lightning is just a lemon. Is there anyone from Ford on this Forum chat can chime in?

 

[TaxmanHog]

9 days now at the dealer. ford came back once to dealer to try to test some things. It had no effect. Dealer and ford appear to not have a clue what is the cause of the problem. I have a really bad feeling about this. Maybe my Lightning is just a lemon. Is there anyone from Ford on this Forum chat can chime in?

See POST 11, reach out via private DM with them, they generally facilitate contact & resolutions with our dealer of choice, since you're already engaged, I don't think they will be of much more assistance, but give it a shot.

 

[moder8tor]

See POST 11, reach out via private DM with them, they generally facilitate contact & resolutions with our dealer of choice, since you're already engaged, I don't think they will be of much more assistance, but give it a shot.

I followed post 11. I made contact. All I got was a CASE number. I have tried to feed information every other day to that case but I have never heard from them since the initial case was created more than a week and a half ago. I am interpreting that post as some way to pacify me while I quietly go away. I am hoping the forum has some Ford EV experts that can help instead of relaying on fords "non existent" customer support system.

 

[TaxmanHog]

I followed post 11. I made contact. All I got was a CASE number. I have tried to feed information every other day to that case but I have never heard from them since the initial case was created more than a week and a half ago. I am interpreting that post as some way to pacify me while I quietly go away. I am hoping the forum has some Ford EV experts that can help instead of relaying on fords "non existent" customer support system.

There is an inside expert but he may not see every thread, I'll send him a tickle.

 

[moder8tor]

There is an inside expert but he may not see every thread, I'll send him a tickle.

Absolutely awesome! thanks.

 

[moder8tor]

Maybe I can approach this from a different way. Does anyone know of a way to escallate an issue to Ford other than the non existent customer service method as shown earlier in this thread. I have been trying to contact Elisa Taveras, [email protected] 8666313788 from the BEV customer relationship center, but that appears to be a dead end. I.e. no response since multiple contact in 13 days. Does anyone else have other contacts. My dealer is getting nowhere, There must be a contact out there that can help. Any assistance would be much appreciated. Thanks!

 

[moder8tor]

Hi Tom! I can look into your Lightning's concern on my end. To get started, could you please send a private message over with the name/location of your local Ford dealer and your Lightning's VIN?

Hello "Ford". Can you please follow up on this. I have contacted you back on 6/30, and then followed up with Elisa Taveras from the BEV team many times since then providing information. I have never heard from her since the 30th. My dealer has no clue what the problem is and Ford is NOT helping them. Can you please help me escalate.

 

[Sneakypetie78]

Not normal unless your reaching 105 MPH that quick... Mine pulls hard all the way to the limit.

Is 105 the limit? I've honestly been curious.

 

[EdRudy]

It’s supposed to be around 107 MPH but mine quits at 105.

 

[moder8tor]

I got a hold of someone at ford today and they told me that in about two weeks I can file legal action through the Arizona Lemon law and Ford will have to take this POS back. I am actually hoping for that at this point. It gives me a chance to reinstate my RIvian order.

 

[moder8tor]

After a month at the dealer to replace the front motor which fixed this problem. Ford has completed a very fair buyback of this vehicle. I might purchase a new lightning or a Wrangler 4xe hybrid. Thanks all for the help!

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