Class Action Lawsuit - Home Integration System

[tearitupsports]

I received 6.14 update on September 5. On October 4 I had the Frunk reprogram and the Front sensor CSP performed at the dealer. I have one open CSP for the Charge Cable release.

Have you had further updates such as 10.1.0 and 10.1.1?

Based on the fact it used to work fine, we will assume there is no wiring issues.
I would guess that it is perhaps a truck modem issue, or a problem with bluetooth.

Does the truck modem seem to be working ok? Does fordpass always update even well out of range of the truck? Is bluetooth turned on still in the truck?

I assume the truck is close to the charger? On mine I usually have the front of the truck at least lined up with the charger. If you are at the full distance of your cord you would be likely too far away. Also you can't have obstacles, such as the frunk up, between the modem and the CSP.

It shouldn't really make a difference, but have you tried testing the system while the truck stays on? I usually test mine with the truck on.

What breakers (besides the charge station) are your turning off to test the system?

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[Wattsgas]

I have not received update 10.1.0 or 10.1.1 .
The charger is at software level 2.112.91:2.149:1.32:0.62:1.53
Inverter is at 1.1.33

Work fine is a bit of a push, it works some of the time, usually when i had a problem I would reset the truck and the charger. Pair it up and test. It works and then I forget about it. Until it doesn't work.

I park the truck with in 2 feet of the charger, making sure to have the back door driverside aligned with the center of the charger. I felt that this correction improved the system's reliability, but at this point I think it was a red herring.

I do not have any issues with getting updates on the Ford pass app. I get charge history and location even when I am not within range of the truck.

I get occasional charge data from the charger thru the Charge pro app if I am connected to the same wifi network that the charger is connected to.

Using NRF I have seen the truck and the chargers bluetooth, but, it often takes awhile.

I have recently re-paired the truck and charger. System still didn't start up.

I have tried initiating the system with the truck off, with the truck on and with the truck in accessory mode. With the truck on , or in accessory mode I can see the large center screen telling me that the truck is preparing to provide power. Just doesn't happen.

To test the system I shut off the main to the panel. The truck powers a sub panel. I also tried one time turning off the charger breaker along with the main. When it was first installed and tested we only needed to shut off the main and within 10 minutes the HIS would begin powering the home.

Thank you