CSP 24B56 - Inoperative Front Parking Sensor(s) - IPMA Software Update for Certain 2022-24 F-150 Lightning Trucks

[GoHawks]

I happened to have my truck in today for something else and this popped up a day or two ago on my app. I had them apply this software update. It took multiple hours, killed the original 12V battery, the dealership replaced the 12v under warranty, drained the new 12v, recharged the new 12v and kept it on a battery tender to get the update complete. Just passing along my experience. I had not had any issues related to this prior that I was aware of. My 12V was less than 2 years old.

I scheduled mobile service to come fix my camera screen size this week because it was the ‘small’ size and do a recall on the front trunk latch. I also had an issue with ‘my key’ not being configurable because of a software glitch. Long story short, when the tech was updating the camera configuration, he noticed the other modules were not really updated. He had to get approval from the service manager to reapply this CSP. He apologized for the previous tech and spent all day at my house applying this update, doing the recall, and spent hours on the phone with Ford diagnosing the glitch with ‘mykey’ which required updating multiple modules. This CSP and the recall work are complete and accurate including camera configuration. I can also configure ‘mykey’ controls but still have some buggy software issues (now documented with Ford). Bonus - walk away locks were enabled during the process. I still can’t figure out when this feature activates - it seems only in public locations, not my driveway.

If you are experiencing the camera issue, I would get verification they did everything else correctly. My first experience was a new 12volt battery and failed CSP configuration. Very poor service which was only redeemed by the mobile tech being completely honest and investing the time.

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