Dreaded Service Vehicle Soon Error

[drewfaulk]

Got in to an earlier appointment today. Dealership confirmed “multiple bad cells”. No clue on parts or repair timeline yet. Did say it would be a lengthy process. The only thing said with confidence was, we don’t have any loaners.

I got mine back last night after only being at the dealership for 2 business days, and they said all they did was a software update. As of now it is not giving me the error, and power is no longer reduced to 57%. I have a strong suspicion they simply cleared the code and that it will pop back up: based on everything I am reading, this is usually a battery cell failure, and it's hard to imagine mine is the exception when so may others are experiencing this failure. They also didn't fix a few other items I asked them to fix, so this is possibly coloring my perception a little. I guess I'll know soon enough, as simply clearing codes would not hide it for long, I wouldn't think.

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[Srh9]

I got mine back last night after only being at the dealership for 2 business days, and they said all they did was a software update. As of now it is not giving me the error, and power is no longer reduced to 57%. I have a strong suspicion they simply cleared the code and that it will pop back up: based on everything I am reading, this is usually a battery cell failure, and it's hard to imagine mine is the exception when so may others are experiencing this failure. They also didn't fix a few other items I asked them to fix, so this is possibly coloring my perception a little. I guess I'll know soon enough, as simply clearing codes would not hide it for long, I wouldn't think.

I was hoping it was just software. It came on like a software issue. I had no problems prior. Mine was also stuck at 57% and was unable to charge either on both on level 2 or level 3.

Unfortunately, this morning I received word that the entire battery, all banks, will need to be replaced.

 

[Hammick]

So I'm guessing the Ford BEV team is no longer proactive on these bad battery modules? Shortly after we purchased our '22 Mannequin in June of 2023 I was contacted by the BEV team informing me that our truck had a bad battery module. This was about a month before it threw the powertrain fault, reduced power and inability to charge.

It sure seems like Ford is just kicking the can down the road waiting for our battery warranties to expire.

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