Exploring trip that was great until it wasn't

[Zaptor]

Looks like the exact same thing that happened to me. As I said in the thread, my dealership said it's possible that the pack would need replaced, but I was fortunate and it didn't. This guy apparently wasn't as fortunate. I went out and took a quick (bad and out of focus) pic of my skid plate where that gap is and you can see where much of the paint has been worn off by debris and can also see both the HV and coolant connectors in the gap.

Wow, thanks for the shot... so have you (or others) figured out a skidplate or other solution for this? Wonder if Ford is aware of this Achilles heel...
Thanks again for posting this
-Zap

 

[hturnerfamily]

your original post/annoyance about insurance is exactly what insurance is for: accidents

accidents don't happen just because of a design flaw, which is subjective, but are due to unforeseen circumstances, such as yours, where an otherwise innocent 'stick' got thrown up just right impacts your vehicle. I had this happen, myself, just the other day. A stick made an impact and a HUGE noise underneath the truck, but, apparently, the battery cover took care of it, if that's what it actually impacted.
For you, though, even if it had hit your body panel and dented it, it would be an accident. If it had been thrown up into an engine's serpentine belt drive and disabled a gas vehicle, it would still be an accident. There is no 'fool proof' vehicle that can protect everything that 'might' happen.

we take chances when we go 'off pavement' with any vehicle... in the end, regardless of 'how' it happened, 'where' it happened', or 'why' it happened, it's still an accident. That's what insurance is for, or, otherwise, good judgement. Don't drive over sticks.

Now, as to whether some dealer or tech is correct in their original or initial 'assumptions' about the coolant line now being contaminated can be debated. I would not assume so, but assuming only goes so far. Likely you only need to refill the coolant, after repairing the line.