Ford Security Package?

[Maineiac12]

Has anyone been able to activate this Ford Security Package? I’ve seen the link in the FordPass app for a few weeks but it doesn’t work. And today I got a postcard in the mail from Ford and that didn’t work either.

Sponsored

 

[RickLightning]

LMAO. You can't make this stuff up.

 

[Ferroxide]

Has anyone been able to activate this Ford Security Package? I’ve seen the link in the FordPass app for a few weeks but it doesn’t work. And today I got a postcard in the mail from Ford and that didn’t work either.

No....SMH. Makes one wonder if Ford's IT Dept. is operating out of some kids basement game room.

 

[Ricks Lightning]

When I called about it last week, they told me it was for ICE trucks only. Not lightnings.

Rick

 

[BlackoutXIII]

The worst part is that the postcard says that the Ford Security Package is an included perk for one year from the start date of your warranty (date of purchase). For me, that was almost three months ago, so I've missed out on three months AND I just get an error when I try to activate it.

 

[BlackoutXIII]

When I called about it last week, they told me it was for ICE trucks only. Not lightnings.

Rick

They sent me a postcard; do they not know what they sold me?

 

[Lytning]

The worst part is that the postcard says that the Ford Security Package is an included perk for one year from the start date of your warranty (date of purchase). For me, that was almost three months ago, so I've missed out on three months AND I just get an error when I try to activate it.

From the same group as the "free 3 year BlueCruise" / DUI lane-weaving feature.

 

[Ricks Lightning]

They sent me a postcard; do they not know what they sold me?

Correct. They also told me on the phone call last week that I had Phone as a key PAAK on my Flash.

The best I have is the phone can unlock/ lock the car and start the climate control. I can't start the lightning unless the fob is present..

No, they don't know what they sold you nor do they know what's Included in their models. Believe me, we know more than they do.

Rick

 

[TaxmanHog]

When I called about it last week, they told me it was for ICE trucks only. Not lightnings.

Rick

Shouldn't the APP be smart nuff to figure that out and NOT PRESENT the option, LOL

 

[John Shappell]

Has anyone been able to activate this Ford Security Package? I’ve seen the link in the FordPass app for a few weeks but it doesn’t work. And today I got a postcard in the mail from Ford and that didn’t work either.

Same situation for me

 

[Maineiac12]

Shouldn't the APP be smart nuff to figure that out and NOT PRESENT the option, LOL

You’d think!

 

[jftexan]

Same issue here. Sad they keep representing it.

 

[BostonLightning]

They sent me a postcard; do they not know what they sold me?

I keep getting reminders in the mail about this security package that doesnt exist. I just toss them in the same bin as the reminders to schedule my oil changes and to buy the extended warranty I already have... Ford is a special kind of helpful.

 

[NikonJim]

I also received this notification in the app and got the postcard. I asked Ford via the text chat bot and this is the reponse I got.

From what I have in my resources it does show it became available Dec. 4, 2024, for 2024-2025 Lightnings as well. With it being launched so recently and some vehicles having it already being built into the Subscription Services Platform.

Not sure when it will happen, as it still doesn’t show on mine.

Sponsored