Front Parking Sensors and Blue Cruise

[chrsbabr]

Backstory - 23 Lariat ER.

CSP 24B56 for front parking sensor issue done middle of September. I cant pinpoint when the current issue started since I am not the daily user of the truck (wife is), but every drive cycle we would get front sensors not available on cluster or random activations at stop lights, etc and the left center parking sensor was the one high lighted on the camera as the problem sensor. We took it to dealer two weeks ago and after a few days were told it was ready. Wife pulls out of parking lot on a Friday evening and imagine that, the issue still persists. The dealer had no loaner available and we agreed to regroup the following week when a loaner was available. Here we are two weeks later and I have yet to get it back to dealer.

Finally looking at the ticket from when we picked it up, they diagnosed it as a bad IPMA unit and replaced that. They also replaced the 12V battery as it was 'dead' upon finishing the IPMA replacement. I have my hunch that the tech did not hook an external power supply to maintain the battery during the course of work but no way to prove that nor does it matter at this point beyond impacting my perception of their skill level. I will add that in this period between taking it back for them to properly resolve, that I fiddled with the left center parking sensor and 'magically' the issue resolved itself.. yet another thing to impact my perception of the dealer tech and I planned to mention this to them.

Fast forward to Christmas Eve and I have to make a 220 mile round trip highway jaunt and I discover that Blue Cruise does not work / isnt available. I also realized finally that the 360 view camera view is now smaller after the new IPMA. So I have to assume the Blue Cruise issue is related to what they did and of course the 360 camera view situation is certainly related to incomplete process with programming IPMA.

Thoughts before I deal with this at the dealer?

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[TaxmanHog]

Back to the dealer so they can redo the programming and complete the procedures that FIX the 360 view, SMH!!!!

 

[PJnc284]

Back to the dealer so they can redo the programming and complete the procedures that FIX the 360 view, SMH!!!!

OP has a 2023 which I don't believe has the dreaded black box after the front sensor CSP. The 360 camera did get smaller with the update though.

 

[chrsbabr]

OP has a 2023 which I don't believe has the dreaded black box after the front sensor CSP. The 360 camera did get smaller with the update though.

Correct, the smaller camera seems to have appeared following the IMPA replacement. Of course being that I dont drive it every day since its the wifes ride, I cannot be 100 percent confident in this being the case or if it got smaller after a recent OTA update (I am current minus BC 1.4)

 

[TaxmanHog]

I stand corrected, but the JOB was not completed correctly.

 

[mmcguirk]

Backstory - 23 Lariat ER.

CSP 24B56 for front parking sensor issue done middle of September. I cant pinpoint when the current issue started since I am not the daily user of the truck (wife is), but every drive cycle we would get front sensors not available on cluster or random activations at stop lights, etc and the left center parking sensor was the one high lighted on the camera as the problem sensor. We took it to dealer two weeks ago and after a few days were told it was ready. Wife pulls out of parking lot on a Friday evening and imagine that, the issue still persists. The dealer had no loaner available and we agreed to regroup the following week when a loaner was available. Here we are two weeks later and I have yet to get it back to dealer.

Finally looking at the ticket from when we picked it up, they diagnosed it as a bad IPMA unit and replaced that. They also replaced the 12V battery as it was 'dead' upon finishing the IPMA replacement. I have my hunch that the tech did not hook an external power supply to maintain the battery during the course of work but no way to prove that nor does it matter at this point beyond impacting my perception of their skill level. I will add that in this period between taking it back for them to properly resolve, that I fiddled with the left center parking sensor and 'magically' the issue resolved itself.. yet another thing to impact my perception of the dealer tech and I planned to mention this to them.

Fast forward to Christmas Eve and I have to make a 220 mile round trip highway jaunt and I discover that Blue Cruise does not work / isnt available. I also realized finally that the 360 view camera view is now smaller after the new IPMA. So I have to assume the Blue Cruise issue is related to what they did and of course the 360 camera view situation is certainly related to incomplete process with programming IPMA.

Thoughts before I deal with this at the dealer?

You might find this thread helpful:
https://www.f150lightningforum.com/...r-but-now-an-issue-with-my-12v-battery.21330/
I did when trying to figure out various issues post-24B56. Specifically, the low SoC of the 12V battery may have been an erroneous reading and unnecessarily inspired the replacement of the battery. In my case the SoC was reported as 7% but a 5A trickle charger, after about an hour, reported "charging complete" (it should have taken as long as a day). The next day, after an L2 charge to 90%, the battery SoC was 99%.

 

[Ford Motor Company]

Backstory - 23 Lariat ER.

CSP 24B56 for front parking sensor issue done middle of September. I cant pinpoint when the current issue started since I am not the daily user of the truck (wife is), but every drive cycle we would get front sensors not available on cluster or random activations at stop lights, etc and the left center parking sensor was the one high lighted on the camera as the problem sensor. We took it to dealer two weeks ago and after a few days were told it was ready. Wife pulls out of parking lot on a Friday evening and imagine that, the issue still persists. The dealer had no loaner available and we agreed to regroup the following week when a loaner was available. Here we are two weeks later and I have yet to get it back to dealer.

Finally looking at the ticket from when we picked it up, they diagnosed it as a bad IPMA unit and replaced that. They also replaced the 12V battery as it was 'dead' upon finishing the IPMA replacement. I have my hunch that the tech did not hook an external power supply to maintain the battery during the course of work but no way to prove that nor does it matter at this point beyond impacting my perception of their skill level. I will add that in this period between taking it back for them to properly resolve, that I fiddled with the left center parking sensor and 'magically' the issue resolved itself.. yet another thing to impact my perception of the dealer tech and I planned to mention this to them.

Fast forward to Christmas Eve and I have to make a 220 mile round trip highway jaunt and I discover that Blue Cruise does not work / isnt available. I also realized finally that the 360 view camera view is now smaller after the new IPMA. So I have to assume the Blue Cruise issue is related to what they did and of course the 360 camera view situation is certainly related to incomplete process with programming IPMA.

Thoughts before I deal with this at the dealer?

Hi there, Chris. These sensor concerns doesn’t sound like something we want you to experience with your Lightning truck. Should you need further assistance, could you please send us a DM with your VIN and the name and location of your Ford dealer and I'd be happy to look into how I can assist you on my end? To send a direct message, just click on our username and select "Send Direct Message".

 

[chrsbabr]

Just a little update here..

Truck got dropped off after Christmas to address the issue. I specifically told the service writer that there were DTCs for ethernet communication failures between the GWM and IPMA and that would be the cause of the lack of Blue Cruise. We get a call this Monday stating truck ready.

Pick it up, work order states something went wrong after an OTA update and they reprogrammed numerous modules. Of course I get the highway 5 minutes from the dealer and NO BlueCruise. Same DTCs for communication between IPMA and GWM exist and will not clear. Sadly the repair summary states it was test drove and all codes cleared, an absolute load of bunk. Just as bad, the service writer did not convey my information into the work order!

Now we have two instances of 'repair complete' while the reality is completely opposite. Awaiting another loaner before it goes back, and I meet with the shop foreman. I just dont understand what is so hard about seeing a job to completion. Worthless technician in my opinion. I say this as a manager of service technicians in a different field.

It is also humorous that Ford reaches out as above wanting to help but doesnt respond to two separate messages, so much for wanting to help!

 

[TaxmanHog]

Maybe a few dissatisfied google reviews would light a fire under them?

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