hv battery radiator coolant diverter valve

[CybertruckLightningMan]

Hi there! Will you send us a message with your VIN and your local Ford dealer? I can look into things on my end.

Hello Ford, I own two lightnings, both with around 10,000 miles and the empty coolant recovery reservoir was bone dry on one (I've never towed or went off road) and barely seeable on the other.

I think there may be a production issue with the coolant line clamp assembly, please see the video below -



My battery pack on 1FTVW1ELXNWG046** is recalled so while you have it taken apart will you inspect the coolant lines for a perforation caused by a faulty installed clamp?

Sincerely,
Cybertruck Lightning Man

1FTVW1ELXNWG046** (bone dry coolant recovery reservoir)
1FTVW1EL7NWG055**

 

[Broonarmy]

Diagnosis complete and this time it is battery module 1 failure.
My guess is this will be fixed and quickly followed up by battery module (..n) failure.

It will be at least 8 days in shop so my running total of days is shop will reach at least 53 in 25 month period of ownership.

Truck still not back. 3 weeks in shop and not sure when it’s coming back. Poor.

Ford still not made a decision on my buyback. They have 30 days to decide and look like they will take them all but not sure why on such an obvious case.

 

[Broonarmy]

If you're bored of this story, honestly so am I.

So still no truck. Went in on 25th Feb for second occurrence of Powertrain Malfunction. So it's officially a month in the shop with no signs of it being returned. That's a total of 73 days (and counting) in the shop since delivery which is just not going to work for most people.

I initiated the Ford buyback process the day before it went into the shop on the 24th Feb. The promise was a maximum of 30 days to process so 2 days left and counting but I am not holding my breath.

@Ford Motor Company I don't expect you would want to engage in this forum but if you can be a source of help to get me out of my misery it would be appreciated.

I will say, I genuinely feel like this is a 2022 problem and I love the truck so would definitely buy another one, just not a 22.

 

[Firn]

If you're bored of this story, honestly so am I.

So still no truck. Went in on 25th Feb for second occurrence of Powertrain Malfunction. So it's officially a month in the shop with no signs of it being returned. That's a total of 73 days (and counting) in the shop since delivery which is just not going to work for most people.

I initiated the Ford buyback process the day before it went into the shop on the 24th Feb. The promise was a maximum of 30 days to process so 2 days left and counting but I am not holding my breath.

@Ford Motor Company I don't expect you would want to engage in this forum but if you can be a source of help to get me out of my misery it would be appreciated.

I will say, I genuinely feel like this is a 2022 problem and I love the truck so would definitely buy another one, just not a 22.

Fwiw, from the comments here it seems Ford often says No the first time you ask. The second time, don't ask, tell them you are getting a lawyer to file for a buyback.

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