Instrument Panel Harvest/Survey Program 23H05

[Mike G]

This concerns the possibility of your IPC not properly recording the mileage, and the need to be replaced with a new IPC. Owner letters for those involved will be sent the week of 16 Oct 23. The program will remain in effect through 31 Oct 24.

"This is a proactive program by Ford Motor Company to obtain parts from customer’s vehicles to
support an investigation. Ford has identified that specific owner vehicles are equipped with an
instrument cluster that may have a malfunctioning odometer. Ford is voluntarily conducting this
program to evaluate the performance and functionality of the obtained instrument clusters."

I want to point out before going any further that Ford estimates there are 50 such vehicles affected, across 7 vehicle lines.

The tech instructions detail the procedure the tech will use to determine if the IPC needs to be replaced.

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[TaxmanHog]

Not saying the following folks have the problem, but you were all in the production time frame of 10/14 to 12/12
MY22's

MY23's

 

[Gimme_my_MME]

Not saying the following folks have the problem, but you were all in the production time frame of 10/14 to 12/12

This impacts 50 vehicles total across 7 different vehicle lines

 

[Arrington.LCA]

Guess I'll see if I get a letter or anything from Ford. Historically I get little to nothing in the mail from them, other than the one actual recall about rear lightbar. Ford's website has been having issues connecting the last week and I'm not able to login to my account and see if there is anything new in my notifications. My trip mileage sometimes doesn't reset but that seems to happen to others as well.

 

[TaxmanHog]

My trip mileage sometimes doesn't reset but that seems to happen to others as well.

This trip should reset if you press brake pedal while shutting off the truck.

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